UTV Direct Reviews

4.6 Rating 5,629 Reviews
92 %
of reviewers recommend UTV Direct
4.6
Based on 5,629 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read UTV Direct Reviews
Perfect fit fast delivery got fifteen bucks off for first time buyer an free delivery what's not to like.
Helpful Report
Posted 1 month ago
Was easy to install and package well no damage
Helpful Report
Posted 1 month ago
I was ordering a plow and parts for the plow to go on to my Kubota RTV X1120. I ordered and paid for all parts on line. A couple of hours after placing my order I received a call from UTV stating I ordered too many parts for my needs. They took the parts off of my order and credited my account.
Helpful Report
Posted 1 month ago
When searching the internet I found UTV Direct. The site has a fantastic inventory that allows anyone's vehicle to be offered great products from reputable manufacturers. So the site was top notch. But that is not the most important aspect of this organization. Customer service was excellent and connecting with real people here in our states was a blessing. Dan, and Kristy were fantastic and I could tell that they were well experienced with various products. There was one other agent that i didn't get the name (forgive me). The first person corrected what I was about to order that might not be correct. So thanks for that! Once ordered, expect to get top notch service from emails summurizing your order to subsequent emails informing you or split shipments, different carriers, etc. Wow good job UTV Direct. Returns were well explained. Thanks Christy!. The site is easy to get around and the search function was bar none the best i've seen. When you need personal help the site gave info to get you immediate help. ( which always inspires my confidence ) All in all you can't go wrong with UTVDIRECT.
Helpful Report
Posted 1 month ago
Fit perfect looks nice fast shipping
Helpful Report
Posted 1 month ago
Easily found what I needed for a perfect fit up!
Helpful Report
Posted 1 month ago
Very pleased with the purchase and items. Great people to talk with.
Helpful Report
Posted 1 month ago
Sales person was very helpful and pleasant to deal with, parts arrived quick and easy to install will definitely use them again.
Helpful Report
Posted 1 month ago
Purchased a 72" KFI poly plow kit from UTV Direct, which was delivered in two days. Winch strap came in separate mailing two days later - no problem since it was last item to install. Quality and delivery exceeded expectations. Have yet to use plow, now being mid-February. Last year over 88" of snow, this year only 5" to date. In the future will definitely buy from UTV Direct.
UTV Direct 5 star review on 12th February 2024
Helpful Report
Posted 1 month ago
Customer service rep was outstanding!
Helpful Report
Posted 1 month ago
On time, product fit perfect with clear instructions
Helpful Report
Posted 1 month ago
Shipping was prompt, order arrived as advertised and was a perfect fit!
Helpful Report
Posted 1 month ago
Excelent to deal with. Very knowledgable about products they sell. Would buy from them again.
Helpful Report
Posted 1 month ago
Very fast delivery
Helpful Report
Posted 1 month ago
I received drop steps they were excellent quality well packaged very happy with the product and with the delivery experience
Helpful Report
Posted 1 month ago
I appreciated the ability to speak with an employee to review the chosen options to verify that they were compatible with other options I had chosen for the plow kit.
Helpful Report
Posted 1 month ago
Fast delivery. Part is good quality. Will buy from utvdirect again.
Helpful Report
Posted 1 month ago
Bought the power steering unit and all the pieces fit perfectly and it was a quick install. I would recommend it.
Helpful Report
Posted 1 month ago
Excellent fast service
Helpful Report
Posted 1 month ago
VERY QUICK RESPONSE AND DELIVERY
Helpful Report
Posted 1 month ago
UTV Direct is rated 4.6 based on 5,629 reviews