UTV Direct Reviews

Name: UTV Direct
Rating: 4.62

4.6 Rating 5,696 Reviews

92 %

of reviewers recommend UTV Direct

4.6

Based on 5,696 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

UTV Direct 5 star review on 20th April 2024

Anonymous

UTV Direct 5 star review on 15th April 2024

Anonymous

UTV Direct 5 star review on 14th April 2024

Anonymous

1133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The windshield needed modified dramatically to fit my machine. Apparently the rmax 4 and the rmax2 roofs are quite different”

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Posted 3 years ago

“good and easy”

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Posted 3 years ago

“I've tried calling you four times to get nerf bars for a Honda 1000r 2021 talon you guys won't even answer the phone”

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Posted 3 years ago

“Not even sure if I have an order or not very poor website”

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Posted 3 years ago

“Water door panels for my Polaris general they change the order and I didn’t get anything with a new date on it until I looked into it never notified me of the date changed disappointed in the company and canceled my order”

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Posted 3 years ago

“Shipping is as much as the order, Come on for two spay cans never mind I’ll buy elsewhere!!!!!!!”

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Posted 3 years ago

“Usps says the label was incorrect and went to wrong address. They were nohelp and neither was utv. Person I talked to says they can't help it's up to usps and they won't help either. So you suck.”

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Posted 3 years ago

“Great company to do business with. Very helpful in selecting the right plow and components.”

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Posted 3 years ago

Hi Chris, We apologize this happened to you, but it doesn't appear to be through us. The only order I can find for you is for a plow kit. Thank you!

Posted 3 years ago

“I don't like your return policy, I was never going to order from you again but I figured I'd try one more time.”

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Posted 3 years ago

“I sent an email stating that the rim size needed to be changed within the day of the order.”

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Posted 3 years ago

“I called about my product & took a week to get someone to respond. Unfortunately I had to cancel the order.”

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Posted 3 years ago

Hi Jonathon! You placed your order on November 18th and we left you two voicemails and sent an email to you on that same day for address verification. We do not ship products until we hear back from the customer as to prevent fraudulent orders. Thank you!

Posted 3 years ago

“Sent me wrong parts not happy 0 rating”

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Posted 3 years ago

“If I saw that the product leed time was 8 weeks I would never have ordered. Save your time / money and order else where. It didn't take them 8 weeks to get paid. Never again for me not even a valve stem cap! Look at my photos. Do you see it? Neither do I.”

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Posted 3 years ago

“The rear windshield I orderd is poor quality and does not fit well spend most of the day to install it it does not fit with a roof excuse me but I can’t emagine anyone ordering a rear glass that doesn’t have a roof I still haven’t got it on proper the glass is very thin and scratches very easy very poor purchase I’m about ready to throw it in the dumpster. Sorry but it’s very frustrating By the time you find all this out you’ve opened everything up and I’m sure can’t return it”

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Posted 3 years ago

“I did not order any thing from you! If your sending me something your stealing from me! I was just trying to find the final total price!”

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Posted 3 years ago

“Doesn’t send all the parts you need for it...second one I got and didn’t send all the bolts or send all the nuts”

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Posted 3 years ago

“The customer rep was rude when I called to report that the a window edging was missing from my order, she said I had an attitude. Hmmmm.... still waiting for the rubber edging so I can install the windshield”

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Posted 3 years ago

“i don’t recibe anything just got charge on my credit card”

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Posted 3 years ago

“How can I review something that I havent even received what I paid for yet. I placed my order on August 10, 2020, Order ID #31263 and its now September 14, 2020. Five weeks and still not sign of the mirrors I had ordered. Disappointing.....”

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Posted 3 years ago

“Taking very long to deliver”

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Posted 3 years ago

UTV Direct is rated 4.6 based on 5,696 reviews