VaporBeast Reviews

Name: VaporBeast
Rating: 3.14

3.1 Rating 29 Reviews

52 %

of reviewers recommend VaporBeast

Company Reviews

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Metrics

3.1

Based on 29 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email, Telephone

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Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They sent EMPTY PODS when I ordered COULS. How could anyone get that wrong, no less at a vape shop. They must have monkeys just through things into packages and mailing them. Unacceptable!”

Helpful Report

Posted 2 years ago

“Beware, There’s no way to tell if the company is a scam or the shipper. Either way they don’t take responsibility for the shipper they chose. 2 weeks waited, the vague tracking number shows in transit and doesn’t move for 5 days and after 4th complaint and demand for refund just another decline and stating refer to tracking that now says out for delivery and here we are 3 days out for delivery. There’s no way to know who it is supposedly shipped with but tracking is a scam and I am disputing the charge. Prices are only about 25% less than retail stores and not worth the bad service and never knowing if anything is ligit.”

Helpful Report

Posted 2 years ago

“no emails saying they got my order, or when its going to be shipped, or anything. just said ON HOLD , i paid for 2 days shipping, its been a week and they havent shipped it yet, just saying its ON HOLD. absolute bs. terrible company , i'm going to have to go thru capital one to get this reversed.”

Helpful Report

Posted 5 years ago

“Ordered wholesale direct from vapor beast. Multiple orders occurred where products were missing. I had to proactively call customer service to find out what happened. Rather than issue a refund for products that were out of stock. I was issued a credit on my account. I vowed to not use their service again. Now a year and a half later I was curious to see if my credit was still available to me but my account has been deactivated on their site.”

Helpful Report

Posted 5 years ago

“These people will take your money, not send you your product, then give you the runaround and make you jump through the same loop over and over for months. Eventually they will say you can get a refund then not issue one. Don’t do business with these people unless you like headaches and throwing away money.”

Helpful Report

Posted 1 year ago

“Kathy in customer service was no help in tracking my shipment at all and told me i should have read the website regarding shipping (I had asked who it was shipped through as she couldnt provide a tracking number) Rude and talked down to me... left me on hold for 19 minutes when I asked for her name and address of the company in order to file a complaint... ordered the 15th of the month, not shipped until the 23rd (or at least thats what i was informed).. horrible service”

Helpful Report

Posted 2 years ago

“5 days to get a confirmation. I sent an email and it was never returned. Wildly unimpressed at how slowly they put my order together. I'd recommend another shop or site. Theres a reason they have 3.5 stars.”

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Posted 4 years ago

“DONT ORDER ANYTHING VIA MAIL!!!!! The habitually use snail mail, even if you pay for first class delivery. Not the first time this has happened... Order something Monday-2 day shipping. Comes the FOLLOWING monday, no refund on shipping costs”

Helpful Report

Posted 4 years ago

“Sales representative Ashley Long provided me with awesome assistance in arranging and selecting items for my Order #100818114. I received courteous and prompt answers to my questions. Customer service I received from Ashley is the main reason why I choose to remain a loyal customer to Vapor Beast. You guys are great! Thank you, Andrew Johnson (customer since 11/11/2015)”

Helpful Report

Posted 5 years ago

“I bought a replacement glass and some coils, it took 5 days to deliver when I paid for 2 day shipping. On top of that the glass did not even fit, and there was no email or anything to let me know it had been delivered.”

Helpful Report

Posted 5 years ago

VaporBeast is rated 3.1 based on 29 reviews