Vertoe Reviews

Name: Vertoe
Rating: 4.57

4.6 Rating 5,118 Reviews

90 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,118 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to find the location. Staff were quick to get our luggage.”

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Posted 8 months ago

“Great service for a fair value! So practical and easy to use!”

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Posted 8 months ago

“Everything was as expected. Very quick both in leaving luggage and retrieving it.”

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Posted 8 months ago

“Worked great”

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Posted 8 months ago

“Pretty seamless process. Would use again”

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Posted 9 months ago

“Everything worked well. The booking was easy, the pick-up/drop-off worked without problems.”

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Posted 9 months ago

“This is the best place till i saw language stor ,, they ar very friendly and helpful. I love it”

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Posted 9 months ago

“Excellent place to leave our luggage safely. Cheap price and staff excellent in several languages making the communication easier. Would recommend!”

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Posted 9 months ago

“Great service. Easy to drop luggage off and pick back up. We left luggage there in NYC and spent the day sightseeing before an evening flight.”

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Posted 9 months ago

“It was easy, the concierge was very nice and helpful. She showed us where to put the luggage and locked the door. I felt the luggage was safe.”

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Posted 9 months ago

“The Vertoe service at this location is just what we needed to help make our day in DC go smoothly! Would absolutely use this again!!!”

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Posted 9 months ago

“Good service by David. Very helpful and safe”

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Posted 9 months ago

“The price is amazing , the location also”

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Posted 9 months ago

“Perfect service.”

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Posted 9 months ago

“Fantastic service. Convenient location. Very accommodating, will absolutely use again.”

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Posted 9 months ago

“I am so glad I found out about Vertoe! The store owner, Mr. Dan, went above and beyond to welcome me into his store and take great care of my belongings. I wouldn’t have been able to enjoy my last few hours in a new city without Vertoe.”

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Posted 9 months ago

“the best place for leave your lagge”

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Posted 10 months ago

“Easy process, many locations to drop off the lagguage.”

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Posted 10 months ago

“We used the service after checking out of our hotel and having a late day flight home. The drop off point was close to our tourist spot, so we got in some extra sightseeing before heading home. Super easy to drop off & pick up our things. Would definitely use again.”

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Posted 10 months ago

“Easy to book, easy to find and no issues”

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Posted 10 months ago

Vertoe is rated 4.6 based on 5,118 reviews