Vertoe Reviews

Name: Vertoe
Rating: 4.57

4.6 Rating 5,118 Reviews

90 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,118 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

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Posted 1 year ago

“Very convenient and helpful for travelers. Thank you!”

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Posted 1 year ago

“Great service at the restaurant that stored our luggage. They were very friendly and truly helpful. I had no concerns leaving our stuff with them. The food was delicious as well.”

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Posted 1 year ago

“David who stored my suitcase in New York was super friendly and helpful. I have rarely met such a courteous person!”

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Posted 1 year ago

“Everything was very easy, from the beginning to the end. Also very good price.”

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Posted 1 year ago

“excellent would use it again”

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Posted 1 year ago

“Good service and great location👍”

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Posted 1 year ago

“Easy drop off and pick up. Very convenient.”

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Posted 1 year ago

“The process is simple and as straightforward as possible. Easy to drop and pick up a luggage👍”

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Posted 1 year ago

“Ha sido todo estupendo, muy contenta”

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Posted 1 year ago

“So awesomely convenient. The whole process was super easy, the owner of the store was wonderfully helpful and pleasant, the location was right where we needed storage—will definitely be doing this again next time I need to check out early before a late flight!”

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Posted 1 year ago

“Really good place for storage of your luggage safely and in a good spot in downtown”

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Posted 1 year ago

“Very fast and efficient.”

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Posted 1 year ago

“Worked like a dream. I dropped my luggage and sauntered off to the Museum of Fine Arts. A couple of hours later, i picked up my bags and took a Lyft to the airport. Excellent service.”

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Posted 1 year ago

“Taylor at Burn and Brew was terrific. We had a great experience with Vertoe.”

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Posted 1 year ago

“Vertoe was very helpful and saved me lugging my snowboard around Tokyo as I couldn’t find any lockers big enough to hold it. The place I dropped my bag off was secure and people were very friendly. I’d definitely use it again.”

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Posted 1 year ago

“My first time using this service and app was a bit tricky but the customer service I received to remedy the difficulties I had was outstanding . The response to my issues was very quick, cordial and completely satisfied me.”

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Posted 1 year ago

“We had two bags that we couldn't carry around with us so we checked them using Vertoe. It was easy and simple and a life saver. The people were wonderful and when we got delayed traveling back to pick them up, they were very flexible and worked with us!”

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Posted 1 year ago

“The location was discreet and the staff was very professional and kind. Would use again.”

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Posted 1 year ago

“First time using a luggage locker location and it was extremely convenient! The receptionist was nice and explained how the process worked. I felt safe leaving my belongings there. The location was very convenient to where I was going before checking into my AirBnB. Would use the services again when needed.”

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Posted 1 year ago

Vertoe is rated 4.6 based on 5,118 reviews