Vertoe Reviews

Name: Vertoe
Rating: 4.57

4.6 Rating 5,118 Reviews

90 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,118 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They were very nice, we can discover Toronto free without the baggage.”

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Posted 1 year ago

“It took me a little longer to find it than I thought, no big signs. Very close to the Jamaika station. David was very helpful and nice. Everything was safe and sound.”

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Posted 1 year ago

“Left my luggage with David (shop located in Jamaica, New York). The location is convenient, just across the road from the airtrain and subway station. David had been very friendly and helpful throughout the process!”

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Posted 1 year ago

“I need Vertoe for an emergency bag dropoff near the JFK AirTrain at Jamaica. Booking via the app was easy. Connecting with the storage location was OK - slightly hard to find but to be fair the map provided was accurate. Owner of stor, David, nice and helpful. Would use again.”

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Posted 1 year ago

“I was one day in Boston and I needed a place to leave my luggage. Everything was easy, cheap and fast.”

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Posted 1 year ago

“Easy, convenient, and very friendly.”

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Posted 1 year ago

“This was a great service! It was super easy to find and was awesome to be able to drop our bags and explore a few more museums before we flew out in the evening.”

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Posted 1 year ago

“Very responsive to queries. Friendly and helpful. Felt confident luggage was safe.”

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Posted 1 year ago

“It's convineient and fast way. But the address before booking is but different with the real one”

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Posted 1 year ago

“David at JFK/Jamaica was fantastic. The place is a kittel bit hard to find, the address is right and David is looking for you, but good to know. It made the difference to our trip. Thanks.”

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Posted 1 year ago

“Definitely a time and money saver. Who wants to pay for an extra evening in a hotel or forgo a day in the city just because you have many suitcases to carry? Vertoe is a great, affordable solution. I've used it many times and never had a problem.”

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Posted 1 year ago

“Very nice staffs and trustworthy. I would drop off my belongings at this place again! And a bonus about this place, you can shop some cool unique stuff from this place!”

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Posted 1 year ago

“Easy and cost effective service”

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Posted 1 year ago

“It was so convenient to drop off our stuff so that we could go for a hike without being weighed down by heavy stuff before our flight. Highly recommend using this service, it was quick, easy & largely helpful!”

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Posted 1 year ago

“Todo excelente. Es muy fácil el proceso.”

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Posted 1 year ago

“We had a great experience using Vertoe. The website was very easy to understand and the service was great. We have nothing to complain.”

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Posted 1 year ago

“Muy buen servicio. Nos guardaron las maletas a un grupo de 5 personas y así pudimos pasear tranquilamente por Nueva York hasta la hora de nuestro vuelo. Todo fue perfecto. Fueron muy amables y el precio muy correcto.”

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Posted 1 year ago

“Prima locatie vlakbij Penn Statio. Vriendelijke bediening.”

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Posted 1 year ago

“Conveniently located place. Nice and helpful people.”

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Posted 1 year ago

“Perfect solution. Thank you”

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Posted 1 year ago

Vertoe is rated 4.6 based on 5,118 reviews