Vertoe Reviews

4.6 Rating 5,118 Reviews
90 %
of reviewers recommend Vertoe
4.6
Based on 5,118 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy

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Anonymous
Anonymous  // 01/01/2019
5
Verified Buyer
I am so glad I found out about Vertoe! The store owner, Mr. Dan, went above and beyond to welcome me into his store and take great care of my belongings. I wouldn’t have been able to enjoy my last few hours in a new city without Vertoe.
Vertoe 5 star review on 20th June 2023
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Posted 9 months ago
5
Verified Buyer
Hi, my name is JONBENET… I really enjoyed having the frequency an simplicity of my bag drop-off. The desire to have such a easy-on-the-go way to store my bag for a important event is amazing! I will can try to use this is Los Angeles, California. Have a blessed day an see you all around in business. Let’s branch out!-JONBENET-
Vertoe 5 star review on 6th September 2022
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Posted 1 year ago
5
Verified Buyer
It s good and legit. Make sure to use the tag as lock in ur zipper bags
Vertoe 5 star review on 22nd August 2022
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Posted 1 year ago
5
Verified Buyer
Excellent service. Provided tags as promised, placed them in bags and took photos. Drop off site was a convenience store. Showed tag pictures upon return, picked up bags. Made it easy to walk around Boston on a long layover without dragging luggage along with us.
Vertoe 5 star review on 26th July 2022
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Posted 1 year ago
5
Candee J Mccarthy
Fast, friendly and our luggage was well taken care of! So convenient instead of having to explore our last day in the city carrying luggage around!
Vertoe 5 star review on 19th July 2022
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Posted 1 year ago
5
Verified Buyer
First time. Totally worried, until it all happened amazing and simple. Awesome experience! We'll always do this, and have already rubbed them to family, who love their stuff around all day!
Vertoe 5 star review on 18th July 2022
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Posted 1 year ago
5
Claudio Mella Rojas
Service was good. Suitcases were carefully care..
Vertoe 5 star review on 13th July 2022
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Posted 1 year ago
5
Monica A Magalhaes
It was such a nice surprise! I didn’t know what to do with a big bag in NYC until my hotel checkin. You saved me, guys! The process was easy and fast! It was perfect! The location was exactly half block of my hotel!
Vertoe 5 star review on 9th March 2022
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Posted 2 years ago
5
Andres Orti Buig
PERFECT!!! The gift shop has an extended shedule, 9:00am to 9:00pm minimum and it is just across the street to Port Authority bus station. Shop boys are friendly and servicial. The security with the luggage is also correct. They put the suitcase in an special space at the back of the shop. We recommend it 100%!!!
Vertoe 5 star review on 2nd January 2022 Vertoe 5 star review on 2nd January 2022
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Posted 2 years ago
5
Verified Buyer
Good service. Inside a Gift Shop. Few pointers. You need to take a pic of your tags and person will not know what the tag is unless you show the photo! Small or big bag all the same price. You can pay there too.
Vertoe 5 star review on 9th November 2021
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Posted 2 years ago
5
Elena Zhivaykin
A very simple process of booking and choosing the nearest storage location. I did this for the first time, but did not experience any difficulties. The guys at the store were welcoming and friendly. We took our suitcases safe and sound.
Vertoe 5 star review on 20th October 2021 Vertoe 5 star review on 20th October 2021
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Posted 2 years ago
5
Randell Mayrina
Very quick and very convenient. The staff is very friendly and our items were very safe and secure. I would use this service again and again.
Vertoe 5 star review on 12th September 2021
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Posted 2 years ago
5
Verified Buyer
What a great idea this was! We couldn’t check into our airbnb until 4. Arrived at 9. Dropped luggage at Cumberland Transit in Nashville and had a beautiful day exploring Centennial Park and Hillsboro Village. Helpful, courteous, welcoming staff. Highly recommend.
Vertoe 5 star review on 6th September 2021
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Posted 2 years ago
5
Yusuf Burgess
I went to see a rap concert at sony hall. The main act was my relative. He had someone watch his bag and i told him and all his affiliates that i used the vertoe app to hold my bag and they said they will do so in the future. They called me a genius. Tha nk you vertoe.
Vertoe 5 star review on 27th July 2021
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Posted 2 years ago
5
Verified Buyer
A little bit unconventional but the people in the store were really nice and kind! Good good experience with the service
Vertoe 5 star review on 23rd July 2021
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Posted 2 years ago
5
Jennifer Estrada
So, this is EXACTLY what you need if you are headed into NYC for any reason. Even if it's to check in your shopping. For people like me who NEED to come in and see family once in a while and have hotels that won't hold your bags. You're not going to find anything in a good price range aside from this service. Customer service at the bag drop-off is excellent and also for the cost of a coffee you don't have to carry anything. 100% recommend.
Vertoe 5 star review on 13th July 2021
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Posted 2 years ago
5
Christion Henson
I was in New York and wanted to site see but had checked out of my hotel and still had 7 hrs before i left!! I quickly googled lockers and found this site. I stored my heavy luggage for 4 hours!! It was so easy and convenient i paid for and filled out all my info while in route to the location which was only literally steps away from where i was standing ..
Vertoe 5 star review on 4th January 2021 Vertoe 5 star review on 4th January 2021
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Posted 3 years ago
Vertoe is rated 4.6 based on 5,118 reviews