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veryvoga Reviews

4.2 Rating 853 Reviews

80 %

of reviewers recommend veryvoga

Company Reviews

4.2

Based on 853 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Email:

service@veryvoga.com

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Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have complained here 1 week ago. Very Voga have tried to get me to remove my honest comment, saying that if I do they will give me a refund...I returned the item in June...no result yet. All they appear to be concerned about are my posts on this review site. I have told them I will try to remove my comments once my refund is back in my bank account, sadly I shall have to take the matter further as I don't see this happening. Once again caviat emptor”

Posted 5 years ago

“DREADFUL... it is MISREPRESENTING THE GOODS THAT THEY SELL... there is no discount they will send you something that is a 'variation' on the picture that you see on the website.. so if it is a button up dress, which seems to 'button up' you will find that it doesn't button up they just saw button so it looks like it buttons up and unlike the picture which shows that the dress can be unbuttoned for example on the upper part it doesn't. The sizing cannot be trusted (and I am very standard size in the UK), and the material is terribly poor quality despite the fact that they present the goods as if they were expensive goods discounted. Effectively you get very cheap counterfeit from China AND you have to pay to return the goods.. Don't do it.. the picture on the website is just that. In the UK They are in breach of the Consumers' Act, misrepresenting the goods that they sell.................... DO NOT TOUCH and tell your friends.”

Posted 5 years ago

“I ordered 4 dresses, 2 sizes but none of them fit plus the material looked nothing like in the picture. I returned the dresses but was told I will not get a refund as it was past the 14 days . They reveived the dresses and will not refund . This is THEFT!!! I will take the matter further and seek legal advice”

Posted 5 years ago

“Bad quality garment, returned it on 12july 2018 and still waiting for my refund, cannot seem to get any sensible replies, looks like I shall take this issue to the small claims court”

Posted 5 years ago

“Dreadful drest such poor quality. Have no addrest to return it.”

Posted 5 years ago

“Product not as described, what came was polyester, not cotton as per description. Customer service is awful, they offered 40% off or to return the item at my cost! Avoid this company!”

Posted 5 years ago

“Scam! Don‘t order!”

Posted 5 years ago

“everything went wrong. DO NOT BUY from veryvoga.com”

Posted 5 years ago

“Returned a dress as it was too small,after refusing to have it altered by myself or giving it away to family or friends for a voucher off my next purchase,I received an E-mail stating the refund was issued on July 7th.it's now aug 8th and i still haven't got my money,they said for me to chase my bank(not up to me to do).Very poor service and will never recommend,I will be taking this further.”

Posted 5 years ago

“Really bad experience they are keep sending you messages about items of retourning i already sent them 3 times items details. Really unprofessional customer service . i would definately not to recommend it ..”

Posted 5 years ago

“Dresses are extremely poor quality and they don't except returns if not damaged. Pictures look great but fabric cheap and nasty. In dress with net, it's so harsh if worn would rub skin. Too expensive for what you get and no returns.”

Posted 5 years ago

“Worst experiencia ever. DO NOT BUY from veryvoga.com you wont get what they show on the pictures even the description of the material is a lie . You will recieve poor quality copies of the items you order and you wont get your money back but instead a "generous" deal of 30% off the products value, then you can give away this rubish to your family and friends. SCAMMERS!”

Posted 5 years ago

“My order took 2weeks from placing to receiving the clothes. When they arrived they were of inferior quality and also very small sizing. They did not look anything like the photos on the site. The clothes were too small and although I had asked for a full refund they offered me to take to a tailor and they would pay 40% towards alterations or a percentage as a credit note to buy items for friends and family. This has been ongoing for a week now and all I've asked if for a refund of my money. I will not be using this company again. It is a scam.”

Posted 5 years ago

“First off, this company is NOT in the UK despite being on a .co.uk website and you paying for your items in £ sterling. I paid extra for the 3-6 business day delivery and 6 weeks later I am still waiting for my items. I made a complaint via their website, and it was only at this stage did it become apparent the company is in China and has problems with translation. Eventually they agreed to offer me a refund for the delivery cost, and asked me to confirm if this was acceptable. I agreed. what i got was NOT a refund but a coupon code for the equivalent amount to be used on another order. I then posted on their page on Facebook, and lo and behold suddenly my account on VeryVoga was closed so now I have no way to contact them unless I create another account. I cannot comment on the quality of the items as my package still has not arrived. I would strongly advise people to steer clear of this company and to source similar dresses from a different online site.”

Posted 5 years ago

“i ordered a jacket ,after 2 weeks when whant to check track order i saw order was canceled and they didn't told nothing and i'm still waiting my money back”

Posted 5 years ago

“I wanted to opt for a non star comment....as my experience was NOT a good one. After placing an order I immediately cancelled my order which they were agreeable to (after Id read some not so good comments on the internet). They also agreed to a full refund which I havent received and doubt I ever will. This is NOT a serious company if they were theyd refund me. STAY CLEAR OF THIS IT STINKS!!!!!”

Posted 5 years ago

“Bought 3 dresses I am size 10 -12 bought a large to be on safe side all dresses too small I would probably need a xxl to fit no refund keep the dresses to get tailored or give as a gift 40% off replacement order. Absolute rubbish. Kathleen”

Posted 5 years ago

“I have an ongoing situation with Very Voga at the moment. I ordered a dress and it arrived - poor quality and too short for me. I want to return the item for a refund and they are suggesting I take it to a seamstress to have it altered, give it away as a gift or offereing me a coupon for 40% off a further purchase. DO NOT BUY from this company - SCAMMERS”

Posted 5 years ago

“It took me 3 weeks to understand what I was facing. They are pretending to give you a tracking link for your order. When you click the Link, you just see a page in Chinese with no information about your order. Also none of the links including "online help" works on the Chinese page! (screenshot attached) I am afraid they will not return my money if I want to now. Be careful with Veryvoga!!!”

Posted 3 years ago

“Bad choice to order from VERYVOGA! It took 3 months to get the order, and when it finally arrived, the item didn't fit. Trying to return the garments is completely impossible! Follows the manual for return on my account, You have to create a ticket and click on the order that I want to return - BUT MY ORDER IS NOT INCLUDED! only older orders!!. they do not reply to emails, and you´l only be bounced between different answers. WHERE CAN I TURN TO LIVING PEOPLE!??? I NEED ANSWERS!! I will notify this company for scams!!”

Posted 3 years ago

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veryvoga is rated 4.2 based on 853 reviews