Vevano Home Reviews

4.9 Rating 209 Reviews
97 %
of reviewers recommend Vevano Home
Read Vevano Home Reviews
Visit Website

Phone:

855.483.2629

Location:

145, West Burton Avenue
South Salt Lake
84115

Write Your review

Tell us how Vevano Home made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Vevano Home 5 star review on 19th April 2021
Anonymous
Vevano Home 5 star review on 19th April 2021
Anonymous
Vevano Home 5 star review on 1st April 2021
WendyHowerton
Vevano Home 5 star review on 3rd March 2021
Anonymous
Vevano Home 5 star review on 3rd March 2021
Anonymous
Vevano Home 5 star review on 4th February 2021
Paolo M Martino
Vevano Home 5 star review on 29th January 2021
DavidWhitfield
6
Anonymous
Anonymous  // 01/01/2019
Through the pandemic it was very difficult to get a bidet. I waited for over a month with Amazon to no avail and then I found Vevano. Their service was immediate and almost $100 less than Amazon's price for the same exact product. I love my bidet. It was very easy to install and makes you feel as clean as a daisy. When you've been to Europe many times, you wonder why we don't actually do this in the states. But Now you Can!!! Thanks Vevano for a great product with many wonderful features. .....Julia Diorio
Helpful Report
Posted 3 years ago
Purchased a tub and they sent wrong drain side. Because it was past 90 days new construction was ready for install they would not exchange or refund tub. All we requested was trade out for the error they made in sending wrong tub. We also contacted Kohler directly to explain and they wont take or exchange tub either. So we are out $1400 for a tub that isnt able to be installed!!! While i understand the return policy is 90 days and we realized the mishap at 93 days, almost 2 months from date of purchase before the order arrived was counted in their 90 days! Plus the order mistake was their fault yet they will nor exchange when they still have the correct product in stock.
Helpful Report
Posted 2 months ago
Do not order from here! I ordered a bidet about a month ago, sent 2 emails without a response back, product says in stock and ships 1-2 days well here we are a month later no word and out 480 bucks.
Helpful Report
Posted 6 months ago
DO NOT ORDER FROM HERE! This company is the worst, I do not recommend buying anything from them. We purchased a very expensive mirror for a client and the item has been sent late and on top of that we received the wrong product. We are trying to get a full refund now, but we are struggling to get a response from them. It has been a month and we have been leaving voice messages, sending emails, and left messages on the chat room almost everyday. Very frustrating, they are a complete scam!
Helpful Report
Posted 11 months ago
Vevano was fully up to my expectations regarding an expensive garden tub I purchased. The tub, shipping, and interactions with staff were all above my expectations. The staff was professional, polite, and honest. They helped me deal with a particularly difficult (& expensive) product & shipping issue and resolved it to my satisfaction. They were responsive to all my calls and email questions. I highly recommend Vevano!
Helpful Report
Posted 2 years ago
I only discovered Vevano during our latest renovation, and I have been so impressed. This company does what it says and delivers promptly. When I had two problems, customer service was incredibly helpful and very courteous and caring. They went above and beyond to help with my problem each time and acted very quickly. I cannot recommend this company enough. I have already recommended them to several friends and professionals I am working with.
Helpful Report
Posted 2 years ago
Purchased a 1.2 gal /flush Toto and soft close lid. The bottom of the bowel was severely damaged when I opened it (broke in 8-10 pieces ) Emailed Vevano late Friday evening , with pictures. They responded Sunday afternoon, asking if I wanted a refund , or a replacement. Requested a replacement bottom, as the tank and lid where in good condition. They followed up literally daily with updates, thanking me for my patience . The replacement bowel arrived Thursday afternoon, in excellent conditions. Responded how impressed I was the way the situation was handled . The damage was obviously done in transit (UPS ) . Am completely satisfied the way the handle the entire situation. Would highly recommend them. They know how to do customer service, and their price was very competitive .
Helpful Report
Posted 2 years ago
Sammy was so easy to deal with and really went out of his way to make sure I not only got the best price, but the best experience. I was so happy with the order and product, that I called a few weeks later and ordered that same thing for my other bathroom.
Helpful Report
Posted 2 years ago
They carry great products at great prices. They arrive promptly and their customer service is outstanding if a problem arises.
Helpful Report
Posted 2 years ago
I am so very happy with this investment! I actually look forward to using it!
Helpful Report
Posted 2 years ago
The product I ordered was listed as ready to ship, when I did not get a shipping notification after 3 or 5 days I called and was informed it was out of stock. I reordered and was reassured it would arrive before I let for an overseas trip 6 business days later. It did not and when I requested a later delivery I was told i would be able to organize this with the delivery driver. This was possible but the driver informed me I would be charged a $50 a day storage fee. I managed to get someone to receive the order and asked for an as late as possible delivery in the 12-4pm window. It arrived pretty much bang on 12pm and there was no one to receive it or check for damage. It was just left on the driveway. The product itself arrived undamaged and is what we expected.
Helpful Report
Posted 2 years ago
Outstanding customer service! Vevano went above and beyond to ensure my satisfaction with the sink I ordered. Product was dented from shipping and Vevano was quick to assist with resolving. Highly recommend Vevano!
Helpful Report
Posted 2 years ago
Customer Service is outstanding . . . Ty Warner went beyond our expectations with helping us get the exact bathtub we wanted that was unavailable anywhere else!
Helpful Report
Posted 2 years ago
The product would be more helpful to me if I could get the stronger jet into the wand. I've tried to pull out the moderate jet that came installed, but can't seem to do it.
Helpful Report
Posted 2 years ago
I placed a recent order for 2 toilets for my bathroom remodel. Vevano had the lowest price of any competitors BY FAR! I was shocked at the price I paid. I thought there had to be a catch. However, my 2 toilets were delivered on time and and in pristine condition. I also want to mention that many of their competitors were out of stock of the particular toilets that I wanted and I was able to place the order and have them delivered within just a few days. Without a doubt, I will be placing more orders through Vevano!
Helpful Report
Posted 2 years ago
Fast, efficient, and the best price that I found. My highly breakable order was delivered safely. I’m pleased!
Helpful Report
Posted 2 years ago
Ordered online easily, arrived timely and as described!
Helpful Report
Posted 2 years ago
The products were the same as available anywhere else so no issue with the products. Shipping, lack of communication around shipping delays and an error on your web site regarding a product description will prevent me from ordering from Vevano again.
Helpful Report
Posted 2 years ago
I was pleased with the service and care i received with my purchase of a chandelier. I was missing a few rods that I needed. I told the team at Vevano and the rods were sent to me post Haste. Martha McNamara Was a pleasure to work with.
Helpful Report
Posted 2 years ago
I had difficulty ordering toilets for a remodel and Vevano was the only site truthful about delivery time. Their customer service is excellent and their delivery company was right on schedule.
Helpful Report
Posted 2 years ago
My experience was amazingly positive. Pre-purchase I received important info and all questions were answered to my satisfaction; delivery was prompt and merchandise came undamaged; e-mails of my order status were timely with post-order check on the delivery and product condition. Best of all, pricing was competitive and lowest of all other options I checked. I now subscribe to Vevano Home and check their website regularly. Former Home Depot (1st) and Lowes (2nd) Lady. Looks like these giants have a strong, new, trying-harder competitor.
Helpful Report
Posted 2 years ago
Vevano Home is rated 4.9 based on 209 reviews