“Through the pandemic it was very difficult to get a bidet. I waited for over a month with Amazon to no avail and then I found Vevano. Their service was immediate and almost $100 less than Amazon's price for the same exact product. I love my bidet. It was very easy to install and makes you feel as clean as a daisy. When you've been to Europe many times, you wonder why we don't actually do this in the states. But Now you Can!!! Thanks Vevano for a great product with many wonderful features. .....Julia Diorio”
“Vevano was fully up to my expectations regarding an expensive garden tub I purchased. The tub, shipping, and interactions with staff were all above my expectations. The staff was professional, polite, and honest. They helped me deal with a particularly difficult (& expensive) product & shipping issue and resolved it to my satisfaction. They were responsive to all my calls and email questions. I highly recommend Vevano!”
“I only discovered Vevano during our latest renovation, and I have been so impressed. This company does what it says and delivers promptly. When I had two problems, customer service was incredibly helpful and very courteous and caring. They went above and beyond to help with my problem each time and acted very quickly. I cannot recommend this company enough. I have already recommended them to several friends and professionals I am working with.”
“Purchased a 1.2 gal /flush Toto and soft close lid. The bottom of the bowel was severely damaged when I opened it (broke in 8-10 pieces ) Emailed Vevano late Friday evening , with pictures. They responded Sunday afternoon, asking if I wanted a refund , or a replacement. Requested a replacement bottom, as the tank and lid where in good condition. They followed up literally daily with updates, thanking me for my patience . The replacement bowel arrived Thursday afternoon, in excellent conditions. Responded how impressed I was the way the situation was handled . The damage was obviously done in transit (UPS ) . Am completely satisfied the way the handle the entire situation. Would highly recommend them. They know how to do customer service, and their price was very competitive .”
“Sammy was so easy to deal with and really went out of his way to make sure I not only got the best price, but the best experience. I was so happy with the order and product, that I called a few weeks later and ordered that same thing for my other bathroom.”
“Outstanding customer service!
Vevano went above and beyond to ensure my satisfaction with the sink I ordered. Product was dented from shipping and Vevano was quick to assist with resolving. Highly recommend Vevano!”
“Customer Service is outstanding . . . Ty Warner went beyond our expectations with helping us get the exact bathtub we wanted that was unavailable anywhere else!”
“I placed a recent order for 2 toilets for my bathroom remodel. Vevano had the lowest price of any competitors BY FAR! I was shocked at the price I paid. I thought there had to be a catch. However, my 2 toilets were delivered on time and and in pristine condition. I also want to mention that many of their competitors were out of stock of the particular toilets that I wanted and I was able to place the order and have them delivered within just a few days. Without a doubt, I will be placing more orders through Vevano!”
“I was pleased with the service and care i received with my purchase of a chandelier.
I was missing a few rods that I needed. I told the team at Vevano and the rods were sent to me post Haste.
Martha McNamara Was a pleasure to work with.”
“I had difficulty ordering toilets for a remodel and Vevano was the only site truthful about delivery time. Their customer service is excellent and their delivery company was right on schedule.”
“My experience was amazingly positive. Pre-purchase I received important info and all questions were answered to my satisfaction; delivery was prompt and merchandise came undamaged; e-mails of my order status were timely with post-order check on the delivery and product condition. Best of all, pricing was competitive and lowest of all other options I checked. I now subscribe to Vevano Home and check their website regularly. Former Home Depot (1st) and Lowes (2nd) Lady. Looks like these giants have a strong, new, trying-harder competitor.”
“I had an outstanding experience ordering and interacting with Vevano customer service. They will absolutely be the 1st firm I look at for my next project.
Not only was their pricing very very competitive, they absolutely went over and beyond to fix an ordering issue that was primarily my responsibility.
Wouldn't hesitate to recommend them to anyone who might be looking at doing some home projects and are considering which site to order from.”
