VideoGuys Reviews

Name: VideoGuys
Rating: 4.71

4.7 Rating 132 Reviews

93 %

of reviewers recommend VideoGuys

Company Reviews

Product Reviews

Metrics

4.7

Based on 132 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

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VideoGuys 5 star review on 24th June 2023

Avi Sills

VideoGuys 5 star review on 14th August 2022

Kevin Pratt II

Anonymous

Anonymous // 01/01/2019

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“VideoGuys provides excellent service and knowledgeable staff on a wide range of products.”

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Posted 7 months ago

“Great customer service !!”

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Posted 7 months ago

“Fast shipping and great at answering presales questions”

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Posted 8 months ago

“Great Service!”

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Posted 9 months ago

“From the start of the pandemic Video Guys have been a giant help to me and my company. Fantastic customer service and support. Knowledgeable staff. Good Pricing and generally fast shipping. I think having a slightly broader selection of brands across camrea and livestream solutions would put them at the top of the go to vendor list.”

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Posted 9 months ago

“I had a very good experience with my purchase, shipping and the technical help from PRZ optics was second to none.”

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Posted 9 months ago

“got my UHD Bluray player/burner as expected.”

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Posted 10 months ago

“It started with Jim's great introductory YouTube video. That lead to a phone conversation and help selecting the BirdDog P200 PTZ cam and educational bundle for our house of worship. At one point I was concerned that the IR remote was defective, and Jim was arranging to send a spare when I determined it was a battery problem. Thanks, VideoGuys! -Dave, Vermont USA”

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Posted 10 months ago

“Great service, great prices, we'll definitely continue doing business together”

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Posted 10 months ago

“Everything was great!”

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Posted 10 months ago

“We went live for the first time on Facebook today with our worship service and the Yolobox pro worked great, easy to set up and use. It is everything you said it is. Thank you Steven”

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Posted 11 months ago

“I want to thank the support group for working with me to fine tune the operation of my Solo unit and modems. Thank you”

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Posted 11 months ago

“If you need a product for work or an event do not order from this company - their shipping cannot be trusted. The first order we made from this company was lost and the second will now not arrive in time for our work event. As a gig worker this is extremely frustrating as we were relying on this company and now have to find a last minute replacement elsewhere after being PROMISED that the replacement product would arrive on time.”

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Posted 1 year ago

“n/a”

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Posted 1 year ago

“Greatest place to buy any electronics the only thing is you do not carry many things like Sony items I always check you first since your service is excellent and fast shipping hope you expand your inventory . Best regards to all of you . Sam the Israeli guy from Las Vegas NV”

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Posted 1 year ago

“Great Customer Service... Purchased 2 Move 4K PTZ Cameras. They were on preorder, I was not crazy about how the fraud check was handled, but understand why you do it. Great communication. Overall very happy with the experience.”

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Posted 1 year ago

“Video Guys have the latest products at great prices and offer unparalleled support.”

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Posted 1 year ago

“Excellent experience. Online bought item was at competitive price, well packaged, and shipped quickly at reasonable cost. From now on, Videoguys is on my list of trusted vendors. Highly recommended. Five Stars.”

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Posted 1 year ago

“The live streaming studio doesn’t go live”

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Posted 1 year ago

We have free technical support Mon - Fri from 9am - 5pm ET. I have created a support ticket for you and would be happy to help you get the Atomos Zato Connect up and running. Please give us a call at 800-323-2325 to review your settings.

Posted 1 year ago

“Amazing deal on the external SSD. Much cheaper than any other website. When I first placed my order it was on backorder and delayed, so I was worried maybe the price was too good to be true and they would never actually ship it. But a few weeks later it arrived and is incredibly fast and is working well.”

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Posted 1 year ago

VideoGuys is rated 4.7 based on 132 reviews