Vileda Reviews

Name: Vileda
Rating: 4.32

4.3 Rating 860 Reviews

83 %

of reviewers recommend Vileda

4.3

Based on 860 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

0117 330 2277

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This slanted top brush is the best I have ever used - I don't know why it isn't more widely available. Bought two just to make sure although the last one went on for years. Very prompt delivery.”

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Posted 4 years ago

“Excellent service so easy and reliable. Couldn't ask for a better service.”

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Posted 4 years ago

“The previous mop head did us for about 4 or 5 years - we expect the present one to do the same. One small gripe, it wasn't clear to me on the Web site that the mop came also with a handle - which we didn't need, the first one was still very serviceable.”

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Posted 4 years ago

“I received a very good service with a prompt next day delivery with updates on the time to be delivered sent regularly.”

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Posted 4 years ago

“It’s not a brand for quality anymore. Also website does not have return detail. Once you contact them for return detail. You will be shocked by the return charge (delivery). Customer should be informed before place order. It’s lack of transparent. In the other way. It does make customer feel mis sold or force customer to keep the product even tho it may not meet their expectation.”

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Posted 4 years ago

“Love all of vileda products”

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Posted 4 years ago

“Good products”

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Posted 4 years ago

“Brilliant!”

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Posted 4 years ago

“There was confusion over my recent order causing a delay in delivery. Once I had spoken to a member of staff it arrived next day. Can you please note that the second line of my address is Eaton Ford. Thanks”

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Posted 4 years ago

“Ordered a mop at 11am on Thursday, website stated order before 2pm for next working day delivery. Mop turned up on Monday”

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Posted 4 years ago

“Brilliant quick service.No problems with the ordering and delivery.”

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Posted 4 years ago

“Very good product,excellent and fast delivery,very happy.”

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Posted 4 years ago

“The products are good. The delivery was very quick.”

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Posted 4 years ago

“I've bought two different types of Vileda cloths, trying to get ones that were sold in Waitrose. Neither of those I bought recently, were anything like the quality of the ones sold in Waitrose a few years ago. Vileda don't seem to sell cloths in supermarkets any more. It would be good if I could get small samples of all the clothes you sell ... otherwise, it is just a very expensive experiment!”

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Posted 4 years ago

Hello, We are sorry to hear that you feel the quality of Vileda cloths has deteriorated, we can assure you the production of our cloths hasn't change so we would like to see what went wrong. Please contact our customer care team on 0345 769 7356 or email customercare.uk@fhp-ww.com so we can rectify this issue for you. Thanks, Vileda UK

Posted 4 years ago

“this is the best dish brush you can by, excellent at cleaning and it lasts longer than any other brush on the market”

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Posted 4 years ago

“Superb quality item delivered when they said and definitely will do business with them again highly recommended”

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Posted 4 years ago

“This is a well recognised German brand all over Europe. Until recently I have used only simple mops and washing up scourers. With my recent purchase of an airdrier I have to say - very good quality at reasonable price!”

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Posted 4 years ago

“Great and fun to use and quick love it”

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Posted 4 years ago

“Very easy to use and efficient. Pleased with my purchase.”

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Posted 4 years ago

“Excellent product and first class delivery service. Ordered late afternoon, delivered next day. Brilliant.”

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Posted 4 years ago

Vileda is rated 4.3 based on 860 reviews