Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Virgin Wines Reviews

1.6 Rating 71 Reviews

14 %

of reviewers recommend Virgin Wines

Company Reviews

1.6

Based on 71 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Telephone, Email

Visit Website

Write Your review

Tell us how Virgin Wines made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Virgin Wines 1 star review on 23rd December 2022

Virgin Wines 1 star review on 4th October 2021

Virgin Wines 1 star review on 4th October 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been in the wine bank for a very long time and am always delighted with the wine I receive. It always arrives very soon after it's ordered, sometimes even next day. The prices are very competitive especially with the discounts available through the wine adviser. It has to be remembered that as with most things, with wine you get what you pay for; I wouldn't normally expect to get a drinkable bottle for less than £10.”

Posted 10 months ago

“I have ordered wine from this company many times and I found there service to be excellent, my wine always arrived on time. If there was something I didn't enjoy they would swap with another, no questions asked. There was a delay on my recent order as the business had a refurb, not a problem, it's wine, not life threatening!!! I will continue to use Virgin Wines.”

Posted 1 year ago

“Robert (Harry), I would confirm that I am very satisfied with Virgin Wines :- 1. On time delivery ( I live in Northern Ireland) 2. I prefer white wine and with a Screw top 3. Wines are generally acceptable, with as yet no dislike of any. 4. I only pay when my order is accepted by their assistant. 5. I usually contact "Issac", who is very reliable with my requests Harry Turkington ( "Robert" to Virgin) Northern Ireland”

Posted 1 year ago

“I have been with Virgin wines wine club for many years, I am now at my third wine advisor, Tony who has introduced me to wines I would not have tried and basically I trust his judgement. I have read many of the comments placed here and it sounds like the contributors are talking about a different company as for me Virgin are first class. I think their range of red wines in particular is really good, delivery first class (only one incident over the years). I seem the odd one out here but I think Virgin wine are the best about. Ronnie Mathieson Ronnie Mathieson”

Posted 1 year ago

“Great selection of wine and always arrives on time.”

Posted 5 years ago

“Great value for money and excellent client service”

Posted 5 years ago

“Great wines, especially like the reds.”

Posted 6 years ago

“The wine arrived very quickly.”

Posted 6 years ago

“They sent me wine, that made me happy. The wine was very, very good. When it wasn't they sent me a replacement wine. When I review a wine, they send me another wine. They are very good and have excellent advisors. My wife does not like me liking them.”

Posted 6 years ago

“Virgin Wines have an expansive selection of wines and the knowledge of their staff is excellent and they help you to buy the wines you want.”

Posted 6 years ago

“Complete scam. Signed me up for something I didn't ask for. I cancelled they confirmed and charged me anyway and now refuse to give me my money back despite their own advisors confirming I cancelled.”

Posted 3 months ago

“Lied consistently about my order arriving before Christmas. Their wines are overpriced and in my opinion not worth the money. Never will use them again, they are in my opinion not honest people.”

Posted 3 months ago

“Foul tasting wine all bottles tasted the same”

Posted 4 months ago

“Horrible service. Dark patterns that sneakily add you to a recurring charge subscription l. Charge you without asking. No way to cancel online. Have to call in during your work hours and spend ages on hold >20mins. Total scam. Reported to the au consumer ombudsman.”

Posted 4 months ago

“This is absolutely a scam from the popular brand. Horrible. No translate and no easy way to cancel your order. You will have to pay for what you dont want. Absolutely avoid.”

Posted 5 months ago

“TRICKSTERS. Introductory offer turns out to be an absolute scam because they somehow link your PayPal account to a repeat order that is so clever that you don’t realise what’s going on until you get a PayPal notification telling you money’s gone from your account to Virgin Wines. When you complain they have the audacity to deduct postage from the order and make you wait until they get the shipment back!!! TRICKSTERS THAY MAKE YOU PAY FOR THEIR SNEAKY PRACTICES. A Virgin trip that you’re bound to regret.”

Posted 6 months ago

“Wish I could leave no stars... You respond to an introductory offer and inadvertently pre authorise £25 payments via PayPal... What a scam .. And the wine was undrinkable... Then you can't get your PayPal details of the website or cancel your account...👎👎👎 Don't be fooled into any offers from these people..”

Posted 8 months ago

“Ordered what I thought was a on off order. Have received emails since saying Virgin were taking a PayPal payment, which I just pressured was spam as I didn't sign up to anything. But checked account and they have been taking monthly payments without my consent.”

Posted 9 months ago

“Don’t bother using the specific day delivery service. Ordered a birthday present hamper to be delivered on the birthday and gave 3 weeks notice. Got an email on the day saying couldn’t be delivered and here’s a £2 refund! Thanks Virgin Wines but I just wanted you to do what you say you can do. Fully let me down”

Posted 9 months ago

“£50 for what??? For some wines that i have to pay also. Voucher? Dont bother people with this 👎👎👎”

Posted 1 year ago

«
1
2
3
4
»

Virgin Wines is rated 1.6 based on 71 reviews