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Vitabox Reviews

4.8 Rating 298 Reviews

94 %

of reviewers recommend Vitabox

Company Reviews

4.8

Based on 298 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email

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support@vitabox.com

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Vitabox 3 star review on 2nd April 2024

Vitabox 3 star review on 2nd April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“4/02/2024 I purchased (3) Exfoliating "Body Benefits by Body Image" bath poufs. During COVID they disappeared and cannot be found in stores near me. They were twice the cost they were in stores but I like them so much that I still found the price reasonable. Pros: Body Benefits are the best bath poufs whether exfoliating or gentle, stays compacted/ tight (doesn't poof out of control), exfoliates skin smooth and rinses out well. Ordering, shipping and delivery was very good. Cons: Received (3) substituted items, not Body Benefits poufs. See pic w/tag of items that "I ordered." Never mentioned anywhere in product description that they "substitute items". NOT good business ethics and "fraud by deception". I sent an email to VITABOX and let them know of my displeasure w/pic attached of items I "received" w/tag "Freeman". They apologized and said they would refund my money w/o returning items. That is what they should do. These poufs seem similar, but I will not know until I use one and see if they work as well and hold up. If you can get the "original Body Benefits by Body Image poufs", snatch them up! Will I order from this company again, uncertain. TBD.”

Vitabox 3 star review on 2nd April 2024

Vitabox 3 star review on 2nd April 2024

Posted 2 weeks ago

“Όλα τέλεια!!! Την Παρασκευή παρήγγειλα, το Σάββατο ήρθε! Άμεση και λεπτομερής ενημέρωση! Άτοκες δόσεις!Άψογη συσκευασία! Παράδειγμα προς μίμηση!”

Posted 1 month ago

“Order on November 28 They say they made a USPS shipping label on November 29 It now December 15 and it has not been shipped”

Posted 4 months ago

“I have purchased this product 9 times previously. This time there was a mistake. As soon as I contacted Vitabox the corrected the mistake, sent me my cough medicine and told us to keep or donate the mistaken product. Thank you Vitabox”

Posted 4 months ago

“I ordered some cotton balls through Amazon on Nov 26….it is Dec 3 and still no updates on delivery time. So, will not do this again. If it not here by Dec 7, Amazon will refund me. Slow slow delivery by USPS”

Posted 4 months ago

“Η πιο άμεση εξυπηρέτηση που είχα ποτε! Παρηγγειλα το βράδυ Δευτέρας και Τρίτη μεσημέρι είχε έρθει κιολας και ο οδηγός ήταν εξαιρετικά ευγενικος.”

Posted 5 months ago

“Received a faulty hair dryer with a short. Refused to answer my emails. No company contact what so ever. Be ware and don’t buy from this fraudulent co. I will call my credit card company and put a block on them.”

Posted 9 months ago

“On June I ordered 2 bottles of Vitamins the money was taken from my account I never received a order number like they said I would I have called numerous times left messages I sent messages on the web sight no one have not respond to any of messages I beginning to feel that this company is a scam.”

Posted 10 months ago

“I placed an order a week ago and it still hasn't shipped. I also don't appreciate that I have to download an app just to find tracking info.”

Posted 1 year ago

“I just received my Toasted Sugar Cologne and I have to write this to say…this is one of the best experiences with online shopping live had. Just dealt with another company with poor product and poor…or rather no….customer service, …this was a pleasant difference…. Great product….….exceptional price. Thank you!”

Posted 1 year ago

“Ordered a product advertised to arrive Dec 1st. It is now Dec 5th, that will do me no good as this is for Colonoscopy prep, on the 5th .I even wrote an email checking the delivery statues. One reply said Dec 1, and one reply said Dec 5 I will not order from them in the future.”

Posted 1 year ago

“I was very happy to find an item that was out of stock in all nearby stores. Ordered it on Thursday and received it on Monday. Qualified for free shipping too. Will be shopping here in the future!”

Posted 1 year ago

“Good service quick shipping. Very satisfied.”

Posted 1 year ago

“Ordered and saved money. Free delivery in just 2 days.”

Posted 1 year ago

“Sent incorrect merchandise, responded to my initial email promising a return, then ignored my emails for three weeks. Not a trustworthy company, do not waste your money with them.”

Posted 1 year ago

“Glad to have found Vitabox! The products I ordered were carefully packed and arrived with fast 2-day delivery at a very good price. I would not hesitate to order again!”

Posted 2 years ago

“GREAT! I received all of my items FAST! It was bottles of bubble bath for my granddaughters and they were taped shut and had not leaked and were not busted but were received in GREAT SHAPE! This was my FIRST TIME ordering from VITABOX but WON'T BE MY LAST!!! :) :) :)”

Posted 2 years ago

“no contact from Customer Service, I have sent multiple emails. My 3 bottles of lotion arrived in a bubble wrap envelope, smashed! They won't even stand up because they are so damaged. Why they can't ship in a box!”

Posted 2 years ago

“Awesome place to buy from, extremely quick. We've ordered many times and never disappointed! You can't beat the prices either!”

Posted 2 years ago

“I'm new to Vitabox but plan to be a regular customer. Good quality, on time delivery, good prices!”

Posted 2 years ago

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Vitabox is rated 4.8 based on 298 reviews