“Order #30411773 Your delivery service Veho leaves a lot to be desired. They also have cost you a long time customer as I will never order from you again. The idiot driver put this package in my mailbox (against the law by the way a federal offense to touch my mailbox) then put the flag up to alert the thieves that I had something in my mail box. Then my mailman saw the flag up and tried to scan and mail the Vitacost package that he thought I was mailing. I almost lost my package had my grandson not stopped him from taking it and trying to mail it. Veho is not allowed by federal law to touch our mailboxes. Only us and post office is allowed to open our box!!! Lost a customer over your delivery. Never again will I go through this! Tina Jacob”
“Vitacost used to be my favorite online store. I will no longer order from them. I tried to order some pet supplements and they sent items in place of the supplements that had nothing to do with what I ordered. When I tried to have them correct it they said they couldn’t and that I would have to reorder. I tried again and the same thing happened. They don’t even try to do the right thing.”
“I placed my first and last order with Vitacost. Never received the original order so requested replacement. Never received the second order. Over three weeks for them to respond only for then to tell it it was delivered. I requested a refund over 2 weeks ago and no response. I never have issues with deliveries from any other company I order from. Very disappointed with this company.”
“Vitacost has great prices on high-quality products, a reasonable threshold for free shipping, and GREAT customer service. Any time I've had issues with a delivery or didn't like a product, they've very quickly made it right.”
