Vitacost.com Reviews

3.4 Rating 25 Reviews
64 %
of reviewers recommend Vitacost.com
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Anonymous
Anonymous  // 01/01/2019
I have been a customer of vitacost for years and I have always been getting good customer service. I lover their discounts and I something is broken or missing it is taken care of flawlessly. I am very happy about vitacost and will highly recommend
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Posted 2 weeks ago
They saved me during an intense bout with covid. I will continue to be a loyal customer. Thank you!
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Posted 3 years ago
Loja muito boa pra se compra recomendo
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Posted 5 years ago
They always have the supplements we need and at good prices! The delivery is fast and free when you order a certain amount.
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Posted 5 years ago
Vitacost has great prices on high-quality products, a reasonable threshold for free shipping, and GREAT customer service. Any time I've had issues with a delivery or didn't like a product, they've very quickly made it right.
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Posted 5 years ago
Really good site for soprts nutrition, and great coupons
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Posted 6 years ago
Excellent selection of products and great prices.
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Posted 6 years ago
I was very happy with the amount of items sold by their website, and about the prices. Also, the order was shipped and send to me in relatively short time.
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Posted 6 years ago
Good quality products, great deals, fast delivery
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Posted 6 years ago
Vitacost has a wide range of products we use, ranging from standard vitamins to supplements and special coffees and teas we enjoy. (It's the only place I have found catnip tea at a reasonable price.). Searching the site is easy, ordering is a snap, and shipment is quick. (Free shipping with a minimum purchase.) One of my favorite sites.
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Posted 6 years ago
Vitacost is there for their customers for every little issue. Except they can improve if something has an expiration day say months and months into the future that was purchased from Vitacost and oxidizes in the bottle during normal use. This happened to me with a NOW Sleep product, and they were not helpful. The product turned defective and within 4 weeks melted to the bottom of the capsules after opening and turned black. I have photos of it turning black and oxidizing to the bottom of each capsule. Besides that issue, Vitacost has always stood by everything, with the exception of this defective item, due to too much time passing since my order was placed and they didn't save my order number. I didn't realize it until I just opened them about 4-5 weeks ago.
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Posted 5 years ago
o site e bom pena que as vezes cancelam o seu pedido!
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Posted 5 years ago
Rápida postagem, produtos de qualidade, boas promoções.
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Posted 6 years ago
I love the great selection and prices. And their shipping was very fast.
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Posted 6 years ago
Os melhores preços do segmento. A maior variedade de tipos vitaminas e suplementos, e marcas. O frete mais barato. Só vendem o que tem no estoque. Porém nem todos os fretes são rastreáveis para o Brasil, principalmente o que inicia com código UM.
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Posted 6 years ago
Loja de suplementos confiável, porém declara valor total da compra.
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Posted 6 years ago
I wish vitacost would keep previous orders to be able to research the past year.
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Posted 1 month ago
The company is going downhill!! Their webpage hasn't changed since Kroger bought in 2014- it is so cumbersome, slow, and ugly! The app isn't formatted for iPad. I can't sign-in because "my phone number doesn't match format", yet I receive text messages. Now, my email is invalid although I receive 2-3 emails a day from them!! Last time I order, I waited 10 days to get my shipment, and everything is thrown into a huge box, chips and cans together - most always damaged products! AND at least one lid is defective in every box. And I always seem to have a few items I cleared from my shopping cart that ended up being ordered anyway. Come on, Vitacost / Kroger. You can do better!!! Signed, no longer a "loyal" customer, and looking for somewhere else to shop that isn't Amazon.
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Posted 9 months ago
I received my order this morning (27th March 24) with expiry date of April 24. Doesn’t reflect very well on their customer service.
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Posted 1 day ago
Years ago, this was a great company, but since then, steadily downhill. I placed an order with them which was supposedly damaged in transit and then the replacement order was also damaged in transit. How is it possible that both orders could be damaged in transit? And then they offer nothing to make it up. Just go ahead and place the order online again, seriously? A third time? Not to mention all the time wasted.
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Posted 4 weeks ago
Vitacost.com is rated 3.4 based on 25 reviews