Vital Certificates Reviews

Name: Vital Certificates
Address: Office 205, Bay Square Building 4, Business Bay, Office 205, Bay Square Building 4, Business Bay, Dubai
Rating: 4.56

4.6 Rating 665 Reviews

90 %

of reviewers recommend Vital Certificates

Company Reviews

Metrics

Info

4.6

Based on 665 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Vital Certificates:

Vital Certificates is a specialist organisation that offers official attestation & translation services to expats from around the world living in the UAE and across the GCC.

Visit Website

Phone:

(0)4 8716718

Email:

hello@vitalcertificates.ae

Location:

Office 205, Bay Square Building 4, Business Bay,
Office 205, Bay Square Building 4, Business Bay
Dubai
PO Box 23304

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Vital Certificates 3 star review on 25th August 2023

Wayne A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Vital Certificate was very professional and facilitated regular communication on the status of my request.”

Helpful Report

Dear Sherif, Thank you so much for your wonderful 5-star rating of Vital Certificates! We truly appreciate your support and are thrilled to hear about your positive experience with our services. We are delighted to know that our team at Vital Certificates was able to meet your expectations and provide you with a professional service. Our commitment to facilitating regular communication ensures that our customers remain informed about the status of their requests.

“Did my government attestation for my babys birth certificate, they delivered and would recommend.”

Helpful Report

Dear Suhail,Thank you so much for your incredible 5-star rating of Vital Certificates! We are thrilled to hear that we were able to assist you with your government attestation for your baby's birth certificate. Your satisfaction is our top priority, and we are delighted to have delivered a seamless service to you.

“This is my second time employing the services of Vital Consular. All their representatives have been courteous and immensely patient; despite my initial dithering, the service has been fast, efficient and perfectly reliable. I thank all of you so very much, including Paul in London, Nicola Palmer from the UK HQ, and all the staff whom I have been in contact with, as well as those behind the scenes in the UK and UAE. Warmest regards, Robert.”

Helpful Report

Dear Robert,Thank you so much for your fantastic 5-star rating of Vital Certificates! We are thrilled to hear that you have had a positive experience with our services for the second time. We greatly appreciate your kind words about our courteous and patient representatives. It is always our goal to provide fast, efficient, and reliable service, and we are delighted that we have met your expectations. We will make sure to pass along your gratitude to Paul in London, Nicola Palmer from our UK HQ, and all the staff who have assisted you. We are fortunate to have such dedicated team members who work tirelessly behind the scenes in both the UK and UAE.

“The perfect service for attestation! I had to get my documents certified in the Netherlands and the process was seamless. They collected my documents and kept me updated at every single step with a notification on where the documents were and in which stage of the process. I received them back quicker than expected despite it being Christmas & New Year's time. I would 100% recommend the service to anyone who is looking to get their documents attested. Thank you!”

Helpful Report

Dear Amiel, Thank you for your outstanding 5-star rating of Vital Certificates! We truly appreciate your feedback and are thrilled to hear that our service was a perfect fit for your attestation needs. We pride ourselves on providing a seamless and transparent process, and we are delighted to know that we were able to keep you updated at every step. Our aim is to ensure that our customers have a stress-free experience, and it brings us great joy to hear that we were able to deliver on that promise. We understand that the holiday season can sometimes cause delays, but we are thrilled that we were able to return your documents even quicker than expected. Your recommendation means the world to us, as it is a testament to the hard work and dedication of our team.

“Vital Consular are the attestation service used by my employer. I found them to be responsive to queries. Vital consular under estimated the duration to achieve attested documents”

Helpful Report

Thank you for taking the time to leave your review Ralph. I apologise in the delay with the completion of your order. Unfortunately with USA docs the Department of State can sometimes take longer than anticipated and I apologise for that. It would be great to work with you again in the future if there was a need.

“Excellent responsiveness Excellent & clear communication as well as updates from the very first stage until the final one Kudos”

Helpful Report

Dear Bruno, Thank you so much for your glowing 5-star rating of Vital Certificates! We truly appreciate your feedback and are delighted to hear that you had a positive experience with us. As you mentioned, our team takes great pride in providing excellent responsiveness and clear communication throughout the entire process. We believe that constant updates from the initial stage until the final one are crucial in ensuring a smooth and hassle-free experience for our valued customers.

“Always helpful and efficient. A very good service.”

Helpful Report

Dear Stefan, Thank you so much for giving Vital Certificates a stellar 5-star rating! We truly appreciate your kind words and your loyalty as our valued customer. It means a lot to us that you find our service helpful and efficient. We always strive to make the process as smooth and seamless as possible for our customers, and it warms our hearts to know that we have met your expectations.

“Great efficient service”

Helpful Report

thank you Peter.

“Excellent service”

Helpful Report

Dear Emilio, Thank you so much for awarding Vital Certificates with a brilliant 5-star rating! We greatly appreciate your kind feedback and are thrilled to hear that you found our service excellent. At Vital Certificates, providing exceptional service is our utmost priority, and we are glad to know that we met your expectations. Should you ever need any further assistance or have any queries, please do not hesitate to reach out to us. We'll be more than happy to help!

“Professional, seamless service, prompt responses for querries and felxible.”

Helpful Report

Thanks for taking the time to review our services Muhammad, much appreciated.

“Excellent communication and efficiency”

Helpful Report

Dear Firas, Thank you so much for your exceptional 5-star rating of Vital Certificates! We truly appreciate your support and feedback. Your satisfaction is our utmost priority, and we are delighted to hear that you had an excellent experience with our services. Excellent communication and efficiency are integral to our mission, and it fills us with great joy that we were able to meet your expectations. Our team is dedicated to providing a seamless and efficient experience for all our customers, and your kind words motivate us to continue delivering top-notch services.

“Brilliant!!!!. Your customer service is fantastic and the way you keep updating the customer is phenomenal. I am so glad I chose you for my service. Thank you once again and I will for sure spread the word.”

Helpful Report

Dear Fatima, this is wonderful to read, thank you for sharing your positive experience. Given the importance of these documents, we strive to keep our customers informed along with way for much needed peace of mind. Thank you again.

“slow and limited follow-up, status updates”

Helpful Report

Dear Andreas, Im sorry to hear you had a sub-optimal experience from our team. I can see that they informed you on occasion of the order status, but appreciate you may appreciate more frequent contact. I have made a note of this and will ensure our team use your feedback. Thank you for taking the time to review our services.

“Excellent service good communication”

Helpful Report

Thank you so much, Brian, for giving Vital Certificates a stellar 5-star rating! We truly appreciate your kind words and positive feedback. "Excellent service, good communication" sums up our commitment to providing top-notch service and ensuring clear and effective communication throughout the entire process.

“A quick service thank you”

Helpful Report

Dear Kim, Thank you so much for your outstanding 5-star rating of Vital Certificates! We appreciate you taking the time to share your positive experience with us. It's customers like you that motivate us to continue providing the best service possible. We strive to deliver efficient and prompt services to cater to our customers' needs. We're glad to hear that our efforts translated into a quick and satisfactory experience for you.

“Incredibly helpful and professional from start to finish. Would highly recommend”

Helpful Report

Dear Victoria, Thank you so much for giving Vital Certificates a full 5-star rating! We sincerely appreciate your positive feedback and recommendation. At Vital Certificates, we strive to provide exceptional service and assistance throughout the entire process. We are thrilled to hear that our team was incredibly helpful and professional from start to finish. Your kind words truly encourage us to continue delivering the same level of service to all our customers.

“Great communication and quick turnaround time. Very professional and highly recommended.”

Helpful Report

Thank you so much for giving Vital Certificates a 5-star rating! We appreciate your feedback and are thrilled to hear that you had a positive experience with us. We take pride in our communication skills and efficiency, so it means a lot to us that you found our communication great and appreciated the quick turnaround time. Being recognised as professional and highly recommended by you is truly a testament to our team's dedication.

“GREAT CUSTOMER SERVICE - PARTICULARLY FROM PRIBI IN THE DUBAI OFFICE-WELL DONE SERVICE WAS EXACTLY AS PROMISED.”

Helpful Report

Dear Paul, Thank you so much for taking the time to rate Vital Certificates with 5 stars! We truly appreciate your support and feedback. We are absolutely delighted to hear that you had a great experience with our customer service, especially with Pribi from our Dubai office. We will make sure to pass on your kind words to her. Providing excellent customer service is a top priority for us, and we are thrilled to know that it was exactly as promised.

“Excellent service , prompt response and kept me aware of the process at every step. Will really recommend their service.”

Helpful Report

Dear Devopriya, Thank you so much for your wonderful 5-star rating of Vital Certificates! We truly appreciate your kind words and recommendation. We are thrilled to hear that you had an excellent experience with our service. Prompt response and keeping our customers informed throughout the process are two key aspects we prioritize, and we're glad we could meet your expectations.

“Great service. Prompt and easy to work with.”

Helpful Report

Dear Felita, Thank you so much for giving Vital Certificates a 5-star rating! We truly appreciate your kind words. We are thrilled to hear that you found our service prompt and easy to work with. Your feedback is valuable to us and we are committed to continuously providing great service. If there's anything else we can assist you with, please do not hesitate to reach out.

Vital Certificates is rated 4.6 based on 665 reviews