Vitamin Grocer AU Reviews

Name: Vitamin Grocer AU
Rating: 4.27

4.3 Rating 2,717 Reviews

83 %

of reviewers recommend Vitamin Grocer AU

4.3

Based on 2,717 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 68%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Phone:

301-509-3896

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Vitamin Grocer AU 5 star review on 27th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Product was reasonably priced.”

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“Gives me a lift when I need it Thanks.”

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“My experience has been excellent from start to finish and products received have always been great exactly as stated on products”

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“Shipping takes ages but good products”

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“Even though customer service was very good, hassle free ordering & this is the only company that sell Greenie feline Pill Pockets at a reasonable price, waiting over 6 weeks from their choice of courier service to deliver to Western Australia, was ridiculous.”

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“I find the service from your company good. However, your courier DHL lets you down badly. I have been waiting for one month now and the only info is that the order is on route. It seems my goods are still in USA somewhere. This is not the first time DHL have performed so poorly with my order. I really think you need to change couriers, I suspect others like me are thinking of buying elsewhere which does not help your sales. I don't blame your company but it is still very annoying.”

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“The purchase process was okay but unfortunately the delivery took far to long and I had to make other arrangements because we ran out of the tablets”

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“Helps me get consistent sleep during the night and not wake up in the morning feeling groggy”

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“I love Vitamin Grocer because they are quick to respond and helpful. Wish they would reduce prices and offer more vegan products, but still a great place to shop!”

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“We appreciate being able to get melatonin for our daughter online. Postage is relatively prompt.”

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“Good but was amazed product is shipped from the USA not in Australia already”

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“Never had any problems with getting my product. Very efficient”

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“We have been purchasing this product for quite a long time. The only issue we had this time was the delivery time, which was completely out of the suppliers hands”

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“It took 3 weeks for my parcel to be delivered but the price was good.”

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“Great service , a little pricey, shipping from states a little slow sat in Germany for 10 days, other than that i will be dealing with this supplier again”

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“Apart for the time it takes it deliver, I found the service provided acceptable and all that was promised”

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“The slow release 5mg dose definitely helps my husband go back to sleep in the early hours.”

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“Good communication. Quite slow to arrive, but well packaged.”

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“Very good and reliable seller. Recommended to all”

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“My pet loves the product we bought so it is good. The only concern is it's taking too long to deliver the product (14-20 business days).”

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Vitamin Grocer AU is rated 4.3 based on 2,717 reviews