Vodafone Customer-service Insights

Vodafone Customer-service have a Customer Happiness Grade of C. Customers are happy with their customer service but are unhappy with their refunds.

 

C
Happiness Grade
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D

Refunds - Average

50.00%
Industry Average
" I returned the MIFI device once the router was working again and got refunded for the device itself. "
- Anonymous
B
75.00%
Industry Average