VodafoneIN Insights

VodafoneIN have a Customer Happiness Grade of D. Customers are unhappy with their customer service.

 

D
Happiness Grade
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D

Customer Service - Average

50.00%
Industry Average
" Dreadful service when trying to keep my mobile number and transfer to new phone.The Manager eventually apologised and as a goodwill gesture gave me £3 credit! Now having trouble with their “bundles”.They have NO flexibility at all in their system! "
- Anonymous
" Very poor service "
- Anonymous

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Alice, Customer Support