Vogacloset Reviews

1.7 Rating 29 Reviews
14 %
of reviewers recommend Vogacloset

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Vogacloset 5 star review on 8th November 2022
Doaa Kotb
Vogacloset 1 star review on 1st March 2022
Nelyn TB
Vogacloset 1 star review on 1st March 2022
Nelyn TB
Vogacloset 1 star review on 1st March 2022
Nelyn TB
Vogacloset 1 star review on 20th May 2020
Anonymous
Vogacloset 1 star review on 20th May 2020
Anonymous
Vogacloset 1 star review on 20th May 2020
Anonymous
Anonymous
Anonymous  // 01/01/2019
I experienced a disappointing ordeal with this online store. Their return and refund process is subpar compared to other platforms. Even smaller stores surpass them in customer service. I found undisclosed deductions from my refund, and a missing item that was not included in my reimbursement. Despite persistent follow-ups, their unresponsiveness and lack of attention to emails further compound more frustration. Delivery times and refund policies fall far short of expectations. Caution to fellow shoppers: steer clear of this store.
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Posted 2 months ago
My order is a week late and customer service is not helpful at all. Why would Voga Closet inform us of a delivery date they are not able to respect - this is frustrating and their customer service is not being helpful. They still have not responded to me on WhatsApp 5 hours after I sent them a clear query.
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Posted 2 months ago
They take money on cash option ! Written in a very small letters we hardy see it. , they take money for returning items. Even if you drop the items to aramx points. , they change the prices of one items different times. Especially if you put in your basket the price get higher . They do the opposite of what other online sites do , plus the money of returning items takes for ever Very bad experience
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Posted 3 months ago
Worst customer service ever!! Im still waiting for someone to call me since 3 weeks and yet no one called me. And I’m always sending messages no one called.
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Posted 5 months ago
Im so glad i read all these reviews. I was going to buy 5 dresses from voga closet but not anymore. I’m going to delete the app cuz i dont want to go through a headache like u guys did. Thanks for the honest reviews.
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Posted 10 months ago
I love this app , they have all the time massive collection and the prices are super nice , usually am putting DK as a discount code and it gives me above 40% off 😍😍😍
Vogacloset 5 star review on 8th November 2022
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Posted 1 year ago
Worst service ever!they sent a defective item, I had to incur charges to return it and one month later I still haven't received my refund!
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Posted 1 year ago
I love the quality of the dresses. I had to return one dress and they collected it from my address within 2 days. I will definitely order from them again.
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Posted 1 year ago
No confirmation about me purchase nothing
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Posted 1 year ago
When I ordered in Voga closet for the first time, I ordered for a ladies loafer shoes size 3. They sent me a size 3 wide feet left shoe with a size 3 normal size right shoe! I returned right away and ordered a new one for the same item. Instead of sending me a leather one, they sent me a similar shoe in a cheap fabric material! They do not follow their own item codes! They have the stupidest and dumbest staff! I have never experienced this kind of hassle with other online stores like SHEIN no matter how many items I ordered. My 2nd order was an open back square toe loafer from Warehouse and guess what? I received a cheap- looking flat sandals with studs all over! Totally different item that I cannot even find in their online store! This will be my final order and will tell my friends, family, and colleagues to stay away from this store!
Vogacloset 1 star review on 1st March 2022 Vogacloset 1 star review on 1st March 2022 Vogacloset 1 star review on 1st March 2022
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Posted 2 years ago
I ordered some shoes from vogacloset , they arrived in 7days which is pretty impressive !! Also the shoes are very high quality and same as the picture listed ! Overall I recommend this shop
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Posted 2 years ago
Returns and refunds and horrible in the website , its almost 45 days and didnt get my money back
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Posted 2 years ago
Dont buy from them, first they are overrated and second refund or to credit the amount, it take ages it has been since dec 5 and till now jot refunded. They dont answer and u need to call international to talk to customer service . I am telling all my network , dont buy
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Posted 2 years ago
The worst application and customer service ever . I bought Some products and the size was totally wrong i refunded on the seconded day , December05th and till now they didn't credit the amount in my account and i keep chasing their customer service here in Dubai and false information. I sent them an email and they didnt reply
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Posted 2 years ago
The quality is terrible and sizes are all wrong. It’s a scam don’t ever order from these guys. They trick you into believing you can do returns but you can’t because they claim that Aramex is their courier and they offer free pick up but I have been following up with them for 6 weeks and no one shows up to pick up. Very unprofessional and untrustworthy.
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Posted 2 years ago
Very bad experience! I want my shipment or the refund. Irresponsible shipping! It looks like my parcel was delivered to another person by mistake and Aramex did not even check the person's ID or phone. So they cannot get it back. Instead of talking to me, they are avoiding having to explain their mistake. Then, I got only the answering machine in the phone. I have filed a complaint against ARAMEX and also wrote to Vogacloset customers care. This looks like a scam. I will never order from them again! I have never received my order and I lost the money, a bit over 600 SAR.
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Posted 2 years ago
Horibble voga closet. The service is horibble
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Posted 2 years ago
HORRIBLE HORRIBLE BRAND. Ordered online and to this date I have not even so much as gotten any tracking information. I have emailed the team 4 times and only got generic emails as if they had not even read my concerns telling me they I will receive it soon and NO solving of the tracking issue. They claim packages should arrive in 10 days and it has been 23 days with absolutely no information of where my package even is. WILL never buy from voga closet again. TERRIBLE brand.
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Posted 3 years ago
very bad quality clothes, was not worth the wait and the money. I am very disappointed in the pieces that i ordered. The sizes were off and the knitting was off in all of the products. i do not recommend at all. I will not be wearing any of the pieces that arrived from them.
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Posted 3 years ago
I ordered from vogacloset for 352 riyals and when received my parcel one item was preloved and one was inappropriate in size I refunded both n very bad customer service i got refund of only 284 riyals , why ? This such bad bad experiences i will not ever order from vogacloset
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Posted 3 years ago
Vogacloset is rated 1.7 based on 29 reviews