Voltage Coffee Supply Reviews

4.9 Rating 327 Reviews
98 %
of reviewers recommend Voltage Coffee Supply
4.9
Based on 327 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Read Voltage Coffee Supply Reviews
Voltage Coffee Supply 5 star review on 16th June 2023
Greg F
Voltage Coffee Supply 5 star review on 16th June 2023
Greg F
Voltage Coffee Supply 5 star review on 15th June 2023
VICHAI I
Voltage Coffee Supply 5 star review on 15th June 2023
Steven S
Voltage Coffee Supply 5 star review on 14th June 2023
Jon C
Voltage Coffee Supply 5 star review on 12th June 2023
Stephen P
Voltage Coffee Supply 5 star review on 11th June 2023
Michael C
Anonymous
Anonymous  // 01/01/2019
Myles Cordova reached out with a quote and then also informed me of a great promotion I didn't want to miss. My experience ordering from Voltage has been super easy and amazing thus far!
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Posted 1 year ago
We're thrilled to hear you benefited from one of greatest value-adds to customers...our stellar sales consultants! We hope your Astoria Pratic Avant and Macap MXD Grinder both serve you well. And we're here to help if you need anything else. Thanks very much for being a Voltage customer!
Posted 1 year ago
Purchased a Espresso machine from Voltage. I had trouble late at night (my fault) trying to get the machine set up correctly and was very worried I wouldn't be able to open shop the next day. Voltage's tech support called me at 10:30 pm my time and helped me get things going. They are top notch and for sure will get future business from me. !!
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Posted 1 year ago
Michael, we're thrilled we were able to help you in your time of need! We're thankful to have you as a Voltage customer! Happy brewing.
Posted 1 year ago
I bought brand-new Victoria Arduino E1 Prima and Mahlkonig E65S GbW together. Victoria Arduino E1 prima only worked properly for two weeks! Then the machine had issues: 1. no water pump pressure, 2. large vibration and noise 3. the machine locked itself. I sent the machine to a local repair shop for six weeks. Till today, I am still waiting, and not sure when I can have my machine back. Besides, after I received the machine, I rarely received any helpful support except for a bunch of Youtube video links. I left a lot of voicemails and ask help on how to use these machines, never received one return call to address my questions. Overall, the entire user experience is horrible... I regret my decision to buy coffee machines at Voltage.
Helpful Report
Posted 1 year ago
Feng, we're disappointed too about the issues you've had with your Victoria Arduino E1 Prima. I'm glad we could connect you with the Simonelli warranty team, and as I'm sure they shared, the issues you experienced are not common for that product. And my service team informs me that the tech company who serviced it for you has been attempting to contact you as it's ready for pickup. Please see the email from Myles on my team for details on how to arrange that. Lastly, as Myles mentioned, it seems looking at your past correspondences with our team that you have purchased commercial grade espresso equipment however you may not have commercial espresso experience. As previously communicated prior to your purchase, we cannot and do not offer that type of training. We would suggest reaching out to a local coffee roaster that may provide that type of specialized training as a service. Take care, Feng
Posted 1 year ago
Made Good on Order, wanted Black, and they made an offer had to accept. Prompt shipping and Tracking. Great post sales follow up.
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Posted 1 year ago
Great experience overall. I was really uncertain about how to tackle this issue, direct plumbing a linea mini to a water pump. But the product descriptions and live text support were game changers.
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Posted 3 years ago
Voltage Coffee Supply is rated 4.9 based on 327 reviews