“My Name is OMOLARA ADELAJA, I ordered items from VOVA, One 2, June, two Parfumes on 8, JUNE, Till this moment, no Item received, no Tracking number, no acknowledgement of second payment, even though money has been drawn from my CREDIT card. If no ITEMS, REFUND MY MONEY.”
“I LOVE Vova!!! I've ordered a number of items. In my first order, two items failed to show up, & they issued me a refund. This time, an SD card I ordered was corrupted, I applied for a refund, & I just got an e-mail saying that it was being processed. Since I got the first refund, I have no reason to think that I won't get this one.
I love the variety & the prices. I browse the flash sale every few days to see what's new. Terrific online shopping experience!”
“Very cheap items. when you order they all don't come together but different packaging and different times. I find they are very trust worthy as if it doesn't come or wrong item or they don't arrive on the date they refund the money straight away. I find I wait longer than the time frame as they say as some items do get through after the date. I only have one issue as I bought chair covers twice and each time they sent the wrong colour so I have given up ordering those. I got my money back both times. Bought lots of goodies from this site and ofen go back to check what is the latest. Thanks Vova :)”
“Actually, I am waiting for an order I placed, I cannot see why orders can be 80 days away ? And not all at the same time. But I am trying your site for the first time.
Thanks
Pammy”
“I have had a few issues. In fact I have just written regarding my latest order.
I added my coupon code to this order. They took my money and the coupon off me but have NOT deducted the value of the coupon from my order. Now I must try and see if it can be reinstated.
I do find they are very fair in refunding money for items not received. I don’t understand why some items just never turn up. Usually when they are giving a good offer to customers I don’t seem to get these items. If items arrived damaged I find no problem with being refunded which is very refreshing.”
“I ordered a pair of Sneakers I normally wear a mens size 11 so I ordered that size. I got them and they were too small.I told them and was willing to Ship them back for a size 12 but the Denied me my refund so I sent them a Letter telling them to replace my Sneakers with a different size and I send back the wrong size but now they dont respond to my request. So they can Not be trusted and they wont refund your money. Dont bother ordering from Vova.Com you will be disapointed with there Customer Service. No one will help you Avoid them at all cost. Huge Scam !!!!!!!!!”
“Never ever buy off Vova we ordered a pair of trainers for our son and we got a empty tiny square packet something has got to be done about this DO NOT BUY...................”
“UK Customers, Never ever buy from this scammers site
Never ever buy from this scammers site.
since last year VOVA let Chines Scammers to sell their products and you will end up with empty package plus your local royal mail will also charge you £12.70 to collect the empty package because it comes from China”
“We bought 6 pairs of shoes and 10 pairs of shorts. Delivery from China was a little more than a month, as expected. One pair of shorts was the medium size, as ordered, and worth about $10 (we paid about $15). The rest of the shorts ranged from Large to X-Large (the tag read X-L) and were virtually worthless rags. The shoes (tennis shoes---sneakers) were not a fabric material but were an exceptionally cheap pressed plastic. We would never buy another item from VOVA; a total waste of money.”
“This is a big scam company. Do not allow in your country. Report them to local action frauds if the provide any customer services postal address in your destination.
I ordered a laptop but I received a fake Sunglasses. The package weight is under £200
Requested refund. Keep refusing. I reported to PayPal , and UK action frauds.
Please do report and protect the country.”
“The products are not the same as on the pictures. Absolute wrong size. I ordet xl, their sizechart said xl waist 104cm hip 144cm, but the item i recievex was waist 68cm, hip 104cm, the other xl item was even smaller. The knitted sweaters is different from the photo, different material, different knitted pattern, different colour, not so nice fluffy as on the photo, on the photo is you can see is a nice thick material but in reality is just thin cheap material. Do not recommend Vova at all. I used Shein.com i never had issue with them, from Shein.com i always recieve as on the photo, always right size, good material. Thats why i thought i give a try to another “chinese” company, but nope, Vova is very bad. Also they refused any refund! Do not waste your money with Vova.”
“I ordered 2 phones.
Xiaomi Redmi 9S and 8S
thr other one was sent to pennsylvania when im living here jn georgia.. the other one i received with the same tracking number is a rayban sunglasses... this is scam...”
