Waitrose Gardening Reviews

3.2 Rating 9 Reviews
56 %
of reviewers recommend Waitrose Gardening

Write Your review

Tell us how Waitrose Gardening made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
I ordered and paid for a gift on line and was informed that they would aim for delivery 3 days from dispatch. I’ve waited over a week and heard nothing further. Emailed costumer services and was informed it would take them 5 working days to respond! The phone number to costumer services is chargeable and you are then held in queue! Poor service, I expected better from Waitrose.
Helpful Report
Posted 3 years ago
Ordered 6 bags of Strulch - 5 arrived. Was assured delivery of the missing bag would be made the following day. 6 days later - nothing and no response to my emails. Phone call assurance came to nothing. Will never use this service again and will advise my gardening clients of my poor experience.
Helpful Report
Posted 4 years ago
Ordered 6 bags of Strulch - 5 arrived. Was assured delivery of the missing bag would be made the following day. 6 days later - nothing and no response to my emails. Phone call assurance came to nothing. Will never use this service again and will advise my gardening clients of my poor experience.
Helpful Report
Posted 4 years ago
Reasonable prices - a wee bit lower than others. Always sent by courier, and left at my very safe top floor flat if I'm not in. Excellent healthy plants sent within a short time. Good telephone setup for ordering etc.. Superb.
Helpful Report
Posted 5 years ago
Bought 3 plants (2 * snake plants and a thyme) and they arrived very well packaged and in excellent condition. Wouldn't hesitate to use them again.
Helpful Report
Posted 5 years ago
Nice items, well packed and delivered quickly.
Helpful Report
Posted 5 years ago
Very pleased with Japanese anemones I ordered. Good sturdy plants and very well packed. Prompt delivery.
Helpful Report
Posted 5 years ago
An indicated 5 day despatch meant arrival in 10 days - they were unhelpful when I called for a progress status and the delivery person almost threw the delivery at me. I suspect the order hadn't been dealt with until I rang - the person on the phone was a little insympathetic. Unusual - I've bought from them before with no issues at all.
Helpful Report
Posted 5 years ago
Well packaged and plants in great condition.
Helpful Report
Posted 5 years ago
Waitrose Gardening is rated 3.2 based on 9 reviews