Walker and Hall Reviews

Name: Walker and Hall
Address: 32 Anzac Ave, Auckland
Rating: 4.83

4.8 Rating 4,812 Reviews

97 %

of reviewers recommend Walker and Hall

4.8

Based on 4,812 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

graphics@walkerandhall.co.nz

Location:

32 Anzac Ave
Auckland
1010

Walker and Hall 4 star review on 18th December 2023

Walker and Hall 5 star review on 26th November 2023

Walker and Hall 5 star review on 22nd November 2023

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really fast shipping. Great service!”

Helpful Report

Posted 3 years ago

“Item on website was different to that which was posted. They only have one bar not two, and do not look the same quality. There were two styles and I specifically chose the one I saw on website. A bit disappointed once I received these with no communication that they were different to what was described.”

Helpful Report

Posted 4 years ago

Hi there, we are very sorry to hear this feedback. We take the accuracy of our images and details online very seriously and always consider feedback as a way to improve. I have reviewed your order of product code 024-01238 and there is only one image I can see which has just one bar hanging from each sleeper earring. I haven't been able to find the pair that you would prefer but if you can please let me know the product code or more details we would be happy to arrange an exchange or find a solution for this :)

Posted 4 years ago

“Had asked Newmarket to transfer a ring to their branch, from the airport, and the shop assistant confirmed that he was doing that for me and it would take about 2 days. I waited about 2 weeks and still hadn’t heard anything, so ordered it online instead, except now I can’t return it for a refund as it was purchased online. Quite disappointed in the customer service at Walker and Hall Newmarket.”

Helpful Report

Posted 5 years ago

Hi Anna, Thank you for making us aware of your recent experience at the Newmarket store, we are so sorry to hear they failed to get back to you. We will be passing your feedback on to management to investigate this further. In regards to you ring, we are sorry hear you are not 100% happy with it, we are more than happy to provide an exchange or store credit however. Please don't hesitate to get in touch with us on shop@walkerandhall.co.nz and we can advise the best way to get this sorted for you.

Posted 5 years ago

Walker and Hall is rated 4.8 based on 4,812 reviews