Walkers Transport Reviews

4.8 Rating 49 Reviews
96 %
of reviewers recommend Walkers Transport
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Excellent service from the driver. Carefully and quickly deposited several tonnes of stone in exactly the right place. I would definitely use again
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Posted 4 weeks ago
Hi Leo, Thank you for taking the time to share your delivery experience with us. We're thrilled you're happy with our service! Best regards Walkers Transport
Posted 4 weeks ago
Faultless delivery by a very friendly and professional driver. I have reduced mobility and the delivery driver was able to position the (heavy) pallet exactly where I needed it. Thank you:-)
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Posted 1 month ago
Hi Damian, Thank you so much! The driver, Gary, was thrilled to hear your feedback and so are we :) Kind regards Walkers Transport
Posted 4 weeks ago
The level of customer service from Walkers transport is outstanding and definately gives added value to using them. The Leeds team are incredibly friendly, pro-active and responsive - we have been using Walkers for a few years now - and have never mislaid a single shipment.
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Posted 1 month ago
The best and the most professional courier we have used. Excellent customer service throughout the entire process, from collection to delivery. All the staff Hayleigh, Jenna, Kelly, Graham and the driver James have been fantastic. It feels as though i know them on a personal level. Thank You :)
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Posted 1 month ago
Been using Walkers for just over 1 year now, and we are extremely pleased with the service we have received. I would recommend 100%
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Posted 2 months ago
We have worked with Walkers for a number of years, and they have proved themsleves to be a very reliable freight provider that we can count on. The staff at Walkers Leeds office are very quick to respond and keep us informed about any transit delays for individual shipments and with service/weather updates. From rate cards to performance reports, all documentation is sent to us on time/in advance of time. Walkers never let us down with daily collections and can be depended upon to deliver shipments on time and in full. If we ever need support with anything, our Account Manager, Adele Butterworth, is always on hand to help straight away and a solution is found immediately. Special thanks to Adele, Louise Shaw, Joanne, Mandy Dalby and Janine McMaster for looking after us so well over the years :)
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Posted 2 months ago
we at Orplex Ltd are very pleased with the service, Hayley and Kelly on the customer service desk are very helpful and polite when we run into a few problems, Adele who has recently taken over as our rep is also helpful and polite, communication between us and adele is very impressive because we receive a phone call every 6 to 8 weeks, also all the drivers that come onto the site are great, all in all, we cannot fault the operation in what they do.
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Posted 2 months ago
Excellent experience, I was met with a walkers transport lorry whilst out riding my young horse , the driver was superb , he went above and beyond to give me space and time , made for an excellent experience for my horse at such a young age , things like this only take a few minutes of someones time but it restore my faith in people, Thankyou and Merry Christmas to the Driver and walkers transport
Walkers Transport 5 star review on 14th December 2023
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Posted 3 months ago
Hello Gemma, We really appreciate your thoughtful message. Your kind words about our driver, Rob, have truly brightened his day. Rob embodies the spirit of Walkers Transport, and we take pride in the positive representation he provides for our company on the road. Thanks to your feedback, Rob's efforts have been acknowledged on our internal communication platform, and he's now a nominee for our monthly Game Changer Award. Your words have made a significant impact, and we're grateful for your recognition. Receiving such positive feedback from a member of the public, especially someone who hasn't directly utilised our services, is truly heartening. Thank you for taking the time to share your experience with us. Wishing you and your family a delightful Christmas and sending our best wishes for 2024. P.S. Your horse is absolutely beautiful!
Posted 3 months ago
I have to say the service from start to finish is fantastic. The Portal is very easy to use, then the tracking of the consignment is easy and concise. The drivers are always cheerful and happy to help. Then the customer service is faultless, always willing to help even when it's your fault, they just sort the problem quickly and efficiently. over the years we have used various haulage companies to varying success but Walkers have the systems and people that, in my opinion, outshine them all
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Posted 4 months ago
customer service is excellent, they always go that extra mile for their customers, cannot fault them
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Posted 4 months ago
VERY GOOD SERVICE AND THEIR CUSTOMER SERVICES ALWAYS DELIVER WHEN YOU NEED TOO FIND OUT WHATS HAPPENING WITH GOODS SENT :)
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Posted 5 months ago
We have been using Walkers/ Palletways for a few years now, with very few issues indeed. If anything happens, they are on it as soon as they see anything pop up, and call us (and the customer!) as soon as spotted. One of our regular contacts is Graham Norbury in Rochdale, and he is a SUPER STAR. Quick replies if chasing ETA's, and always pleasant to speak to, no matter what has happened ... THANK YOU GRAHAM, NEVER CHANGE!!!
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Posted 5 months ago
Excellent service all the time. Kelly, Jenna and Graham in the office are always helpful and professional. Richard the the collections driver is also very professional and sets the highest standard.
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Posted 5 months ago
Friendly and helpful drivers and customer service team, with a simple to use portal to book your deliveries on. All you could want highly recommend
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Posted 5 months ago
Great service from a friendly team!!
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Posted 5 months ago
Very helpful staff and always on hand to take any call with any issue.
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Posted 6 months ago
Very reliable company to use. Knowledgeable staff Also good communication if your deliveries hit an issue. Would highly recommend
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Posted 6 months ago
Best Transport company! All the staff are very friendly and helpful
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Posted 8 months ago
That's a lovely review Sarah, thank you!
Posted 8 months ago
We have been working with Walkers Transport for several years now for all of our pallet requirements, and I can honestly say we are very happy with the level of service, the communication, and the fact that I can rely upon a carrier to get the job done to the standard we expect. From initial dealings with Ross, Matt, Lee, Jenna, Graham, Hayley & Adele in the office, and John the driver (who always has a smile on his face) who are all willing to help. All in all, it has been a great, easygoing relationship which I hope will continue for years to come.
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Posted 8 months ago
Thank you so much for taking the time to share your feedback and for being a valued customer. We are absolutely thrilled to hear that you have had such a positive experience working with our team. They are all passionate about their roles and are always ready to go the extra mile to assist our customers. Here's to many more years of a great working relationship with you and your team!
Posted 8 months ago
In the 2 years that we have been using Walkers Transport, we have had a great experience! They have delivered on time and the drivers are friendly. The staff in the office are impeccable, they deal with all aspects of getting where we need to go. We couldn't be happier.
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Posted 9 months ago
Hi Wayne, Thanks for your great feedback. We'll make sure the team are notified of your comments ☺ Kind regards
Posted 9 months ago
Walkers Transport is rated 4.8 based on 49 reviews