Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

WarmYourFloor.com Reviews

4.8 Rating 2,063 Reviews

95 %

of reviewers recommend WarmYourFloor.com

Company Reviews

4.8

Based on 2,063 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 17th December 2023

WarmYourFloor.com 5 star review on 17th December 2023

WarmYourFloor.com 5 star review on 15th June 2023

WarmYourFloor.com 5 star review on 15th June 2023

WarmYourFloor.com 5 star review on 15th May 2023

WarmYourFloor.com 5 star review on 15th May 2023

WarmYourFloor.com 5 star review on 23rd April 2023

48

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Before I placed the order, I phoned to make sure the new unit was compatible with the unit to be replaced. I was told installation was basically: unplug the old, plug in the new. WRONG! I had to re-wire to connect the new unit, basically a new installation. The control unit is working fine, but installation was delayed a couple weeks until I had time to do a more complex job than I had planned.”

Posted 1 month ago

Thank you for sharing your experience Donna! We are always one phone call away if questions arise. We are glad to hear you were able to install the thermostat and it is working well.

Posted 1 month ago

“It works fine.”

Posted 1 month ago

Thank you for sharing!

Posted 1 month ago

“Quick order, and quick delivery”

Posted 1 month ago

Thank you for sharing R G!

Posted 1 month ago

“After installing the new thermostat it works well. It wasn’t difficult. Like the lady on the phone said “If you can install a light switch you can do this”.”

Posted 1 month ago

Thank you for sharing your experience, Frank! We are glad you were able to install your new thermostat without difficulty.

Posted 1 month ago

“Had a thermostat failure. Website was great. Chat feature identified the replacement part promptly and shipping was good. Arrived within a day of their promise. Not Amazon quick but very good. However, maybe engineer/manufacture a product that doesn’t fail in 4-5 years? In summary, very good website experience, average product experience, 4 star net rating. Above average company!”

Posted 1 month ago

Thank you for sharing your experience Robert! We appreciate your review on our website user experience and our company.

Posted 1 month ago

“Good Service”

Posted 1 month ago

Thank you for sharing about our customer service Shankara!

Posted 1 month ago

“These guys are great. Very helpful!”

Posted 1 month ago

Thank you Sean! We are glad to hear our customer service was helpful and we were able to assist.

Posted 1 month ago

“It was a little tricky to install, but it’s been running for 2 days and my feet are warm!!”

Posted 1 month ago

Thank you for sharing your experience Lisa! We are glad to hear the floor is working well and you are enjoying the warmth.

Posted 1 month ago

“We love our heated tile floor. When I remodeled the kitchen my wife didn’t want me to spend the money on it as we were already over budget. But this past December our thermostat quit working and she complained bitterly until I figured out why the floor heater wasn’t working. Needless to say, she is sold on it and so am I.”

Posted 1 month ago

Thank you for sharing Chad! We are glad to hear EVERYONE is now enjoying those warm floors.

Posted 1 month ago

“Ordedered, paid and it was sent. The floor works. Great!”

Posted 1 month ago

Thank you for sharing Tammy! We are glad to hear everything is working well.

Posted 1 month ago

“Handled issue quick & easy. Very satisfied.”

Posted 1 month ago

Thank you for sharing your experience Walter! We are glad everything was handled appropriately and you were satisfied with our customer service.

Posted 1 month ago

“The SunStat Command is an Excellent product, easy to install (by an electrician !), and very easy to program!”

Posted 1 month ago

Thank you for sharing about your new thermostat, Clarence! We are glad to hear it was installed easily and is working well.

Posted 1 month ago

“Very helpful online person. New thermostat solved the problem. Instructions could have been a bit clearer on connections but overall very impressed and very pleased by the product and help.”

Posted 1 month ago

Thank you for sharing Stephen! We are available to answer questions with installation if you would ever need it. We are glad to hear it was installed and is working properly.

Posted 1 month ago

“Website is helpful and easy to navigate, and delivery was right on time as promised. Very satisfied.”

Posted 1 month ago

Thank you for sharing Ray! We appreciate your review of our website and are glad to hear everything arrived quickly. Enjoy those warm floors!

Posted 1 month ago

“we had to switch out the thermostat. very easy as only had to pop off the fron cover”

Posted 1 month ago

Thank you for sharing Andrea! We are always happy to help find the correct replacement thermostat and make sure it is working properly. Enjoy your new thermostat.

Posted 1 month ago

“Easy to order and install as well”

Posted 1 month ago

Great to hear, John! Thank you for sharing about the ease of ordering and installation.

Posted 1 month ago

“Technical service was outstanding!!!”

Posted 1 month ago

Thank you for sharing David! We appreciate your review on our excellent technical service.

Posted 1 month ago

“Very responsive custoner service. Answered all my questions. Delivery was prompt. Product as advertisef. Thanks!”

Posted 1 month ago

Thank you for sharing William! We are always happy to help and are glad to hear everything went smoothly with ordering and delivery.

Posted 1 month ago

“I’d give 5 stars, but we still haven’t worked out the kinks!! It installed without too much difficulty, put floor down on top…. But have one strip that’s not heating, still trying to figure out the thermostat. Hopefully with more time & some advice from tall, we’ll have it all figured out!”

Posted 1 month ago

Thank you for sharing Monica! Please feel free to reach to us with any question and troubleshooting you may have: 1-866-558-3369.

Posted 1 month ago

“Works well”

Posted 1 month ago

Thank you for sharing Patti! We are glad to hear all is working well.

Posted 1 month ago

«
1
2
3
4
5
»

WarmYourFloor.com is rated 4.8 based on 2,063 reviews