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WarmYourFloor.com Reviews

4.8 Rating 2,063 Reviews

95 %

of reviewers recommend WarmYourFloor.com

Company Reviews

4.8

Based on 2,063 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 17th December 2023

WarmYourFloor.com 5 star review on 17th December 2023

WarmYourFloor.com 5 star review on 15th June 2023

WarmYourFloor.com 5 star review on 15th June 2023

WarmYourFloor.com 5 star review on 15th May 2023

WarmYourFloor.com 5 star review on 15th May 2023

WarmYourFloor.com 5 star review on 23rd April 2023

48

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All good!”

Posted 1 month ago

Thank you for sharing Ben! We appreciate the review.

Posted 1 month ago

“Very fast turn around from order to delivery Order was part stock sizes and part custom sized mats. Thank you for your Fast Service”

Posted 1 month ago

Thank you for sharing Thomas! We are glad to hear everything was delivered quickly with stock and custom items ordered. Enjoy those warm floors!

Posted 1 month ago

“Awesome process.”

Posted 1 month ago

Thank you for sharing Mike! We appreciate your review.

Posted 1 month ago

“The order arrived very quickly and was what was ordered. Thank you!”

Posted 1 month ago

Thank you for sharing Jeffrey! We are happy to hear everything arrived quickly and correctly.

Posted 1 month ago

“Handled my inquiry about a failed thermostat knowledgeably and quickly. I received a replacement (not under warranty) in just a few days.”

Posted 1 month ago

Thank you for sharing your experience Judy! We are glad to help with any questions. Thank your calling in to us.

Posted 1 month ago

“Customer service was very helpful and took their time to help me with my decision”

Posted 2 months ago

Thank you for sharing Stuart! We are always glad to help with any questions. Thank you for calling in.

Posted 1 month ago

“Needed thermostat was deliverded promptly and came with entire socket etc. and good instructions. I really needed just the thermostat but I would rather have more than I need than not enough to make the repairs. I wish the thermostat could be purchased seperately as you do have to replace them after a few years.”

Posted 2 months ago

Thank you for your feedback Paul. We will be sure to pass that along to our team. We are glad to hear the thermostat was what you needed and enjoy those warm floors!

Posted 1 month ago

“thank you so much for your assistance with my recent order. i really appreciate just how easy it is to work with your company. the attention and kkindness to your customers is exemplary. the first delivery never made it, the second was delivered quickly. the missed delivery the first time was because someone took packages from the secure mail box”

Posted 2 months ago

Thank you for sharing your experience Caroline. Even with the unfortunate incident, we are glad we were able to support you and correct the order.

Posted 1 month ago

“Incredibly easy to deal with! Fast delivery as advertised!”

Posted 2 months ago

Thank you Joseph! We are glad we were able to help and get your product shipped quickly.

Posted 1 month ago

“Fair price, quick shipping”

Posted 2 months ago

Thank you for sharing Gregory! We appreciate the feedback on our prices and quick shipping.

Posted 1 month ago

“Great job”

Posted 2 months ago

Thank you Robbin!

Posted 2 months ago

“The materials for my two warm floors arrived in record time and I was impressed. I've yet to get them installed, so I will know more later. Thank you.”

Posted 2 months ago

Thank you for sharing Terry! We appreciate your feedback on our quick shipping and we are here if you have any questions during your installation.

Posted 2 months ago

“awesome t-stat/control. Easy to program, accurate, great graphics.”

Posted 2 months ago

Thank you for sharing Peter! We are glad to hear you are enjoying the new thermostat with ease.

Posted 2 months ago

“Best customer service experience in a long time. I highly recommend ordering through Warm Your Floor. They are extremely knowledgable and responsive. I received a call within 30 minutes of my order, letting me know that a couple panels I ordered were out of stock, but would be in for shipping in two days. WYF offered to send a partial order (same day) or wait until all products were available. I opted to wait, and then received notification that everything shipped two days later. I received the full order 3 business days later. I then had a self-inflicted installation issue that they were incredibly flexible in helping me solve. I would recommend WYF to anyone!! I purchased the retrofit under-floor electric 120V product, which was relatively easy to install, and I am enjoying a wonderfully warm floor now!!”

Posted 2 months ago

Thank you for sharing your experience Kevin! We appreciate the detail in your review of our services and products and we were happy to assist you through the entire process. Enjoy those warm floors!

Posted 2 months ago

“I love my Thermostat. Easy to program and does a great job. It keeps our walk-in shower toasty.”

Posted 2 months ago

Thank you for sharing your feedback Jerry! We love hearing your enthusiasm for our products and are glad to hear everything is working well so you can enjoy your warm floors.

Posted 2 months ago

“Awesome Technology”

Posted 2 months ago

Thank you for sharing about our technology!

Posted 2 months ago

“All went well with my order from WarmYourFloor.com.”

Posted 2 months ago

Thank you for sharing Joe! We are glad to hear everything went well.

Posted 2 months ago

“Ordering was easy, delivery was fast. Instructions for wiring with thermostat were difficult to understand but the YouTube video clarified the correct wiring connections. Thermostat works great!”

Posted 2 months ago

Thank you for sharing Michael! We are glad the installation was completed with minimal confusion and that everything is working well.

Posted 2 months ago

“Web site was user friendly. Item delivered on time to intended destination and billed correctly. Survey completed by Ken Litwiller from Mennonite Central Committee.”

Posted 2 months ago

Thank you for the review Ken! We appreciate the feedback on our website and are glad to hear everything went well with delivery. Enjoy!

Posted 2 months ago

“Great product. Very professional and friendly staff.”

Posted 2 months ago

Thank you for sharing your experience!

Posted 2 months ago

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WarmYourFloor.com is rated 4.8 based on 2,063 reviews