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WarmYourFloor.com Reviews

4.8 Rating 2,063 Reviews

95 %

of reviewers recommend WarmYourFloor.com

Company Reviews

4.8

Based on 2,063 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 17th December 2023

WarmYourFloor.com 5 star review on 17th December 2023

WarmYourFloor.com 5 star review on 15th June 2023

WarmYourFloor.com 5 star review on 15th June 2023

WarmYourFloor.com 5 star review on 15th May 2023

WarmYourFloor.com 5 star review on 15th May 2023

WarmYourFloor.com 5 star review on 23rd April 2023

48

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service was very helpful to help me figure out which thermostat we needed. The instructions were easy to follow to do our own install.”

Posted 3 months ago

We appreciate your review Jan! Thank you for sharing about our great customer service. We are glad to help answer any questions and are glad to hear the installation was a breeze.

Posted 3 months ago

“The person we worked with with knowledgeable and courteous. He was able to help us and had the part we required in stock. My floor now works perfectly again even though we installed it 17 years ago.”

Posted 3 months ago

Thank you for sharing Majorie! We are glad everything is working again and you can enjoy those warm floors.

Posted 3 months ago

“Great support over the phone and quick turnaround. Custom mat worked and fit perfect.”

Posted 3 months ago

Thank you for sharing about our customer support, Jarrett! We are glad everything arrived quickly and the mat is working great.

Posted 3 months ago

“The thermostat came quickly and on time. Great communication. Works great. My old one that was 7 years old stopped working. Wintertime is when I enjoy a bathroom warm floor the most! Thanks for great service.”

Posted 3 months ago

Thank you for sharing Robbin! We are glad to hear everything went well and you are enjoying those warm floors again.

Posted 3 months ago

“I installed the floor mats, sensor, and thermostat and I am pleased with the result. I believe that the mats will perform as I expected. After I received my order, I made several calls to your technical support during my installation and they were very helpful by providing information and by answering my questions. It is very convenient to have the Watts Home app on my phone so that I can monitor the operation and performance of the mats.”

Posted 3 months ago

Thank you for sharing David! We are always happy to help answer questions. We are glad to hear everything was completed and is working well.

Posted 3 months ago

“What I needed..thanks!”

Posted 3 months ago

Thank you for sharing! We are glad you were able to find what you needed.

Posted 3 months ago

“The new part worked perfect!”

Posted 3 months ago

Thank you for sharing Mike! We are glad to hear everything is working well again.

Posted 3 months ago

“Fast, accurate shipping. Will buy there again”

Posted 3 months ago

Thank you for sharing Russell! We are glad everything arrived quickly.

Posted 3 months ago

“Excellent Customer Service, difficult to DIY install, but we did it. Operating instructions are sketchy”

Posted 3 months ago

Thank you for sharing John! We are glad to help with any project and are happy to hear the install was completed successfully.

Posted 3 months ago

“Easy to program.”

Posted 3 months ago

Thank you for sharing William. We are glad to hear the thermostat is working well.

Posted 3 months ago

“Easy to install, great product”

Posted 3 months ago

Thank you for sharing Dave! We appreciate your review.

Posted 3 months ago

“I tried buying local, (Alaska), and was quoted 3-4 week out for delivery. One distributor estimated $500 dollars shipping. I'm not kidding. He thought it was "something huge coming from the 'states' ", even though I had sent him a drawing of a small bathroom describing the heat mat 34" x 54". I called NuHeat and they recommended I call WarmYourFloors. I'm glad I did. With the drawing email, I got a quote the next morning and the thermostat was shipped the next day. The order went to the factory and I received the mat within 4-5 days, including the weekend. Wow!”

Posted 3 months ago

Thank you for sharing your experience Robert! We are glad we were able to get you the correct product and it arrived quickly.

Posted 3 months ago

“The website is easy to navigate and purchase items. From order to shipping to delivery it took maybe 3 days. Item was in great condition and worked amazing.”

Posted 4 months ago

Thank you for the website feedback Melissa! We are glad to hear your order was shipped correctly and promptly.

Posted 4 months ago

“Easy to work with and knowledgeable about the product”

Posted 4 months ago

Thank you for your review John! We are glad we were able to get you the information you were looking for.

Posted 4 months ago

“Went to your website to look at your radiant flooring and got a little confused about what I was looking at so I picked up the phone and called. The young lady who answered the phone was more than helpful in getting me set up with the proper items to complete the Job while on the phone.”

WarmYourFloor.com 5 star review on 17th December 2023

WarmYourFloor.com 5 star review on 17th December 2023

Posted 4 months ago

Thank you for sharing this photo with us Carl! We are glad you reached out and we were able to answer your questions. Your project looks great!

Posted 4 months ago

“Replacement order received timely”

Posted 4 months ago

Thank you for sharing with us Janet!

Posted 4 months ago

“Prompt delivery”

Posted 4 months ago

We are glad to hear your order was shipped quickly Cecil!

Posted 4 months ago

“Always a easy transaction.”

Posted 4 months ago

Thank you for sharing Thomas!

Posted 4 months ago

“Easy to order, quick to ship and receive. Couldn't be happier.”

Posted 4 months ago

Thank you for sharing David! We are glad to hear you are happy with your order. We appreciate your feedback.

Posted 4 months ago

“Friendly, responsive and answered all questions.”

Posted 4 months ago

Thank you for reaching out Charla! We are always happy to help.

Posted 4 months ago

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WarmYourFloor.com is rated 4.8 based on 2,063 reviews