“Warwick are very unprofessional, they have not resolved the leaks in the communal areas within my building that they manage, these leaks have persisted for over a year.
There is also a current rat infestation and despite several attempts to communicate with them over the last 3 weeks they have refused to send pest control.
Warwick also cancelled the weekly cleaner around 5 months ago and the contract with the fire alarm company.
They also ignore the councils requests to clean up the dumped rubbish in the bin area they manage.
They are now refusing to speak with tenants, I would not recommend this company and have reported them to the property ombudsman and environmental health.”
“The worst company when I saw in my life... from more than one year I have dump leak wet stairs and no light.. I've spoken many many times about this and they always promised fix that but never happened.”
“If I could give 0 stars I would! Never purchase or rent a building that this company own they are dreadful! Leave you with leaks and mould for 3 years, do not respond to emails. The boss is rude and moans if you email her directly but the person under her is always out of office when you need her! Awful company that needs to be shut down. They do not care for their customers AT ALL”
“Its saddens me to have to deal with a company like this.
As a paying leaseholder in a scheme which Warwick Estates manages (I use that term loosely), I have raised multiple requests on the Warwick estates portal for feedback (year-end budgeting, service delivery and illegal COVID parties taking place at our scheme) all of which seem to fall on deaf ears.
I followed up again today to ask for feedback, only to be told that another note would be sent to our property manager Emma to contact me.
Asking to escalate to her director for feedback, I was told that "The Directors do not get involved in the complaints procedure" and that "I believe the next step would be to raise a complaint with the Property Ombudsman".
It blows my mind that a company would rather escalate to an external governing body to solve what is clearly a communication and client relationship management issue.
See communication thread attached.
Amateurs.”
