“Well I guess people do have a bad experience when shopping online. But I've been ordering from Washington Vapes for the last 2 years and I've received my items and my orders are mostly 30 pounds and above. I order voopoo coils and they are genuine. And the e liquids like Dinner Lady are genuine too. So yeah I've had a good experience buying from Washington Vapes and their prices are cheap.”
“I have placed four orders with this company over the last two to three months and they have been great. Good prices and good comms.
Can’t argue about the postage cost when I can but my favourite Dinner Lady flavours at less than a fiver for 50ml .
All four orders dispatched quickly and received in good time using the Royal Mail option .
My only gripe is too many emails from them .
Otherwise now my go to online vape store .”
“Best vape company by far. You can get good e liquid fast & cheaper than anywhere else. Been using them for the last 2 years and won’t go anywhere else. Ignore the bad reviews they must be idiots. Some have left more than 1 review. What a joke.”
“Never had any problems with this company. I won't buy my juices / coils from anyone else. Fantastic value for money and great quality.So glad I found these guys as I live in Kent and this company is based 100's of miles from me .”
“There service and expertise in this subject is second to none. There one of the fastest growing vape product and liquid sellers in the UK. Every time I've used their website or called in store the help they give is well above most other consumer stores.”
“Was a difficult choice about what to rate this site, The product range and price is very good, although a little disappointing that they don't offer free delivery if ordering over a certain value which most vapes stores do.
The website itself is very slow and not easy to navigate.
The other problem i found with the website is that the fields are aligned correctly. This has caused me an issue on selecting a delivery method. It states DPD in bold text and beneath in non bold text advises it includes Saturday delivery. This actually isn't the case apparently the non bold text is actually a note about the DPD option below.
I wouldn't have minded but i have placed a delivery to an alternative address as it stated it would come Saturday, but i then receive a message saying its coming Monday. I can't change the delivery address and i now have a package being delivered to somebody elses address who won't be home Monday. If i knew this, i would have ordred it to be delivered to my home as i will be there Monday.
Now i'm not sure when i will be able to receive my delivery due to misleading information on the site.
Upon contacting support, they wasn't helpful at all. Seems as though your badgering them opposed to them actually being there to assist.
This is only my 2nd order from the site, 1st was processed and delivered great, but this has now shaken my confidence in placing a 3rd.”
“Nothing wrong with this company other than they use DPD for delivery
I ordered a week ago got a message saying it would be delivered two days later. A week on and I am still waiting I have contacted the company no reply”
“My review is poor as l ordered lux bars and out of the 6 boxes of ten, at least 6\10 bars were empty in each box..completely dudd.So what a waste of money.”
“I ordered some vapes 2 months ago, they were sent to my address but returned by dpd because the package was damaged, we still havnt had a refund or our products, at this point I would just like to receive a response to my emails and phone calls”
“I have bought over 100 vapes in a month and nearly every single one of them ran out of battery within 5 min or the flavour was compleety away and was only a burning taste left I tried to complain and asked for a partial refund in which they refused I started checking the barcodes with elux websight only to find out the vapes they are selling are FAKE beware of this sight they rip you off and sell fake capes that could be harmful they have been reported to trading standards and will hopefully be investigated”
“Do NOT use this company people.
They rip genuine folk off.
I bought a large bundle of juices, their carrier delivered to the wrong address.
DPD have admitted their driver went to the wrong house and the GPS proved it.
Yet Washington Vapes are ignoring all my calls and emails.
Absolute shambles of a company.
I have escalated a case with trading standards.”
