Waste King Rubbish Clearance Reviews

4.5 Rating 59 Reviews
86 %
of reviewers recommend Waste King Rubbish Clearance
4.5
Based on 59 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour

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Anonymous
Anonymous  // 01/01/2019
Appalling! Useless! Last week I ordered a small skip and paid in full for it to be delivered a week later. After making 3 phone calls on delivery day enquiring as to where skip was and why it hasn’t been delivered, I eventually got a call back which led to me cancelling as the earliest delivery would possibly be on Thursday evening 21st March which was not acceptable. Disappointment is an understatement. To not even receive a phone call to say the skip wouldn’t be delivered is not acceptable, then to be told they may not be able to get one and that the job order hadn’t reached the depot by varying people I spoke to. On the eventual callback to me I was told that the order was sent through and acknowledged last Tuesday. Still no response to my email asking them why it wasn’t delivered and to justify or even apologise. The only helpful person was Suzanne.
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Posted 3 weeks ago
Hi,Thank you so much for a job well done clearing our shed and all the junk in and outside. IM JUST SORRY IT WAS SUCH A SOGGY DAY,again Well Done to you
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Posted 1 month ago
Great service and would use again
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Posted 2 years ago
Good service and well recommended
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Posted 2 years ago
Absolutely disgusting service we booked a skip over 3 weeks ago to be delivered on the 3 September. We took the day off work as we had to use the weekend to dispose of our kitchen for the builders to start Monday and they never turned up! When I called to see the ETA and spoke with Lisa she assured me she would call me back for an update an hour later still no call I then called again and spoke to Anita who assured she would call me back and she also didn’t bother so after another 30 minutes I called again Chris told me it’s only getting delivered Monday which is too late for what we needed to do prior to building works starting. So basically Lisa and Anita couldn’t be bothered to tell me. Absolutely DISGUSTING customer service will never use this company again. So loss of earnings for us and no accountability. Good luck if you want to use this company
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Posted 2 years ago
Waste King made it stress free. Staff are amazing from my first phone call to the guys that collected the rubbish. I will certainly be using them again. Well done. So happy 😊.
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Posted 2 years ago
A complete shambles. Payment (in advance) was based on an assumed amount of garden waste with an agreement that any difference would be paid for on a prorata basis. A different company showed up (supposedly a "sister" company) and they clearly had a different agenda. They immediately started haggling about the price and also advised that the amount they were told to collect was less that I had agreed with Waste King. After many phone calls between the different parties, they left having collected nothing. After apologies from Waste King I was promised, in writing, that a different team would come the next day to clear everything. The same other company came back the next day and the same guy started arguing again about the price. Again more calls with Waste King. After two hours the van was loaded with less that I paid for and the guys left. After much frustrating argument with Waste King they finally agreed to a partial refund having refused to remove the remainder of the agreed load. Altogether a very unpleasant experience and worse was the complete inconvenience caused. Not recommended.
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Posted 2 years ago
Appalling. I booked 2 weeks in advance and they simply didn't show up. I was left with a grab load of waste on site which held up our schedule of works for 24 hours. On complaining I was told they'd be out immediately the but had to chase again and was then told it would be 2-3pm, they eventually contracted it out to another service provider who turned up at gone 4pm. This cost me more in wages paid to my team who were unable to work than the actual grab hire. I asked for someone senior to call me and was told maybe. I didn't get a call, apology or refund.
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Posted 3 years ago
First time I have used this company and was very happy with the service. People on the phone are very nice and also the young man who collected my old furniture was very nice too. Collected as expected and I would recommend. I think it’s a two man job though lifting heavy furniture by just one person but apart from that very happy!
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Posted 3 years ago
Danny arrived on time. He gave helpful advice regarding what can be put in the skip and what should be avoided. He also recommended that we ought to use a bigger skip given the amount of rubbish to be cleared.
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Posted 4 years ago
Efficient good service guy who collected was very good and got it all cleared up quickly . Highly recommend would definitely use again
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Posted 4 years ago
Thank you from wasteking
Posted 4 years ago
Very quick response! Good flexibility and service .Will use this company again for sure.
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Posted 4 years ago
Thanks Marco for the feed back
Posted 4 years ago
Great service much better than hiring a skip I found it so much easier will definitely use waste king again very soon
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Posted 4 years ago
Thank you Dave
Posted 4 years ago
Brilliant service. Tracy was very friendly and helpful on the phone and organised everything beautifully. Truck came next day and picked up all the rubbish. The guy worked solidly for two hours clearing up. They even were prepared to travel a long distance to provide the service. Excellent 5 stars
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Posted 4 years ago
Thank you Simon I will pass it on to the team Stay safe
Posted 4 years ago
Fantastic service. From 1st phone call through to collection. Everybody extremely polite and helpful thank you very much. Will use again and highly recommend.
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Posted 4 years ago
Excellent service delivered early and collected early next day would recommend
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Posted 4 years ago
Thank you! From intial call to the clearance of the fencing by two young men, and the clear up afterwards was amazing! VERY pleased with the results and courtesey Dr Edward Diget 18th March 2020
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Posted 4 years ago
Thanks Jill. thank you for the feed back will pass it on to the team
Posted 4 years ago
Great service - prompt and courteous at all stages!
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Posted 4 years ago
Hi John, Thank you for the feed back
Posted 4 years ago
Quick and efficient. Than you
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Posted 4 years ago
Friendly helpful service
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Posted 4 years ago
Waste King Rubbish Clearance is rated 4.5 based on 59 reviews