Watches.com Reviews

4.4 Rating 1,229 Reviews
86 %
of reviewers recommend Watches.com
4.4
Based on 1,229 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Watches.com Reviews

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

9258204300

Email:

contact@watches.com

Location:

4155 Blackhawk Plaza Circle, 101, Danville
CA
94506

Watches.com 5 star review on 1st March 2024
Tinnie C
Watches.com 5 star review on 1st March 2024
Tinnie C
Watches.com 5 star review on 17th February 2024
Miran D
Watches.com 5 star review on 17th February 2024
Miran D
Watches.com 5 star review on 17th February 2024
Miran D
Watches.com 5 star review on 10th February 2024
Blane M
Watches.com 5 star review on 10th February 2024
Blane M
123
Anonymous
Anonymous  // 01/01/2019
It is a great watch
Helpful Report
Posted 21 hours ago
They have a big collection of beautiful watches. I recommend it to everyone in the United States.
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Posted 5 days ago
Site with interesting pieces that are different from what you can find on the European market
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Posted 1 week ago
Great services. Ended up needing to return the watch and the customer service was excellent.
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Posted 1 week ago
Great customer service
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Posted 1 week ago
watch price was marked up. and why am I being asked to change my review? Nothings changed.
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Posted 1 week ago
The Halograph 2 by Xeric is definitely a different kind of watch. The time telling starts to pull away fast from a standard face but it looks pretty cool. I especially like the contrast of the yellow and the black. This sporty color combo would have been lost in a silver case. The open heart is also a really nice touch as it is not as common as you might think and I love it. Additional appeal was made by the smaller 24 hour indicator and seconds hand. As I already have plenty of basic 3 hand watches, I appreciated the change in movement to add more complications. The trouble I have with the watch, is the size. At 46mm I gave it a chance, but without lugs it ends up looking huge on my wrist and I am not a fan. In 43mm with lugs and I'll be back! 😎
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Posted 1 week ago
Bought two watches from these people and I am very impressed by their service. The quality of their watches are superb. If I want another watch I am shopping here first. Thank you.
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Posted 1 week ago
Great watch love it!!!
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Posted 2 weeks ago
Excellent selection of watches and very competent customer service.
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Posted 3 weeks ago
The watch is good selection.
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Posted 3 weeks ago
Great website, easy to navigate. They very often have good sale prices on some very nice watches. Very easy to order online and shipping is usually very quick.
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Posted 3 weeks ago
Got the Xeric purple Halograph II, at a better price (maybe by $30 US or something) than Xeric's own website during 20% Valentine's Day promo. Very happy with the unique watch. All packages and accessories as I would've gotten from Xeric direct. The thin paper box was a little bent out of shape upon delivery, but the watch box itself was pristine. I throw out these paper box packaging anyway... so no damage. I have a dinky 6.25" wrist, but the watch still works like a modern big-face watch, without being too imposing.
Watches.com 5 star review on 1st March 2024 Watches.com 5 star review on 1st March 2024
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Posted 3 weeks ago
Super watch......look better on hand then on picture....
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Posted 3 weeks ago
Best price anywhere, with free shipping.
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Posted 4 weeks ago
Great price, communication, and fast shipping. Thanks
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Posted 4 weeks ago
For the most unique watches. Fast delivery.
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Posted 4 weeks ago
I'd resisted ordering the Timex Giorgio Galli S2 watch, their priciest ever, hoping for a discount. Timex.com was forever touting sales and promo codes, but this model was always exempt. Months went by. Then watches.com offered 15% off and I jumped. The only glitch was an unexpected $20 insurance addon, so I wrote to customer service. Got a prompt response and offer to remove the coverage. Feeling like a worm, I kept it. In sum, watches.com has my vote. Performed at every level.
Helpful Report
Posted 1 month ago
Customer Service isn't accessible, or it's hard to find. I need Return Instructions for my Bertucci Order ASAP.
Helpful Report
Posted 1 month ago
Hello David, We are sorry to hear that you did not like your Bertucci model. Returns requests can be made directly through your order confirmation email or through our website here: https://www.watches.com/a/returns There is no need to contact customer service with these automated options, however you can email us directly at contact@watches.com or use the "contact us" link on our main page: https://www.watches.com/pages/contact-us Hope that helps and thank you for shopping with us!
Posted 1 month ago
Products just as described, checkout easy, tracking and shipping reliable and fast.
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Posted 1 month ago
Watches.com is rated 4.4 based on 1,229 reviews