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Wave Spas Reviews

4.8 Rating 4,858 Reviews
98 %
of reviewers recommend Wave Spas
Company Reviews Product Reviews
9,631
 Metrics Info
4.8
Based on 4,858 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
Greater than 86%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Customer Service
3.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Wave Spas Reviews

About Wave Spas:

Here at Wave Spas , we are dedicated to providing our customers with a luxurious experience at an affordable price. Working directly with experienced suppliers, we have sourced and developed inflatable hot tubs since 2015 for a variety of retailers across the UK.

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Wave Spas 5 star review on 13th January 2024
Mark M
Wave Spas 5 star review on 11th September 2023
Helena C
Wave Spas 5 star review on 9th September 2023
Jasen H
Wave Spas 5 star review on 20th August 2023
Ted W
Wave Spas 5 star review on 29th July 2023
Larry O
Wave Spas 5 star review on 25th July 2023
Jonathan S
Wave Spas 5 star review on 19th July 2023
Graeme L
92
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Helena C
Verified Buyer
“Love my hot tub plenty of room for 6 people”
Wave Spas 5 star review on 11th September 2023
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Elaine E
Verified Buyer
“Very good company very reliable delivered on time would recommend”
Helpful Report
Susan C
Verified Buyer
“We purchased our Wave last year and plan to keep it up throughout winter this year as winter is much milder in recent years. This was our 3rd spa and without doubt the quality of the pool is better than any other portable spa on the market. Controls are easy to follow and the bubbles provides relief and therapeutic massage to muscles. Superb product and recommend strongly.”
Helpful Report
Liz M
Verified Buyer
“Great customer service and they listen to their customers”
Helpful Report
Richard T
Verified Buyer
“Can't live without mine. Has lasted well and runs perfectly. Worth every penny.”
Helpful Report
Kevin B
Verified Buyer
“Prompt service, Spa was delivered quickly and so easy to set up. Excellent service and great value for money. Highly recommended”
Helpful Report
Daniela M
Verified Buyer
“Absolutely amazing 🤩”
Wave Spas 5 star review on 9th July 2023
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Gary R
Verified Buyer
“Cracking hot tubs very good after sales support for what ever you require.”
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Matthew G
Verified Buyer
“Speedy delivery and products are well made.”
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Anonymous
Verified Buyer
“Fantastic”
Helpful Report
Amy S
Verified Buyer
“Fantastic service. Everything was delivered promptly. The hot tub and all the accessories I ordered are perfect!”
Wave Spas 5 star review on 8th June 2023
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Sarah-jane C
Verified Buyer
“Absolutely love my hot tub, it's helped tremendously with my knee injury. Takes a little longer to heat up than I expected but still wouldn't part with it.”
Helpful Report
Amanda
Unverified Reviewer
“Brilliant service, great product and fast delivery. We are very happy with our spa! Thanks wave!”
Helpful Report
Claire B
Verified Reviewer
“Thank you for the speedy service in Replacing my broken egg. I purchased the extended warranty for the one time fix and I received the new egg the day after you received it. Great service :) Thanks again Claire B”
Helpful Report
Martin H
Verified Buyer
“Excellent Service item as described/ordered 5*”
Helpful Report
Anonymous
Verified Buyer
“I've had my wave spa 2 years now and it's wonderful. Easy to set up, easy to look after, great for the aches and pains after a long day. When you need parts there easy to order.”
Helpful Report
Julia M
Verified Buyer
“Great service and spa. So easy to erect very sturdy.”
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Helen R
Unverified Reviewer
“The best customer service I have had in 15 years of internet purchasing. After initial leak problems and following extensive search for the leak my pool was replaced within two weeks of purchase. Well done and thank you. Helen Rowe”
Helpful Report
Paul
Unverified Reviewer
“We had a slight problem with the control box but had a live chat with Sam who sorted this immediately. Many Thanks.”
Helpful Report
Totally R
Unverified Reviewer
“Amazing Purchase. Great price. Easy to set up and low maintenance. Had a few questions for the customer service department who responded immediately. Ahhhhhhhhhhhhhhhhh, I'm finally relaxed. Thank you Wave Spas!”
Helpful Report
Wave Spas is rated 4.8 based on 4,858 reviews
Frequently Asked Questions
Is WaveSpas legit?
Yes, they are UK based business with their HQ in the north of England.
What's WaveSpa delivery like?
Delivery is normally very quick if the item is in stock.
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