Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

webuyanycar Reviews

4.4 Rating 7,809 Reviews

86 %

of reviewers recommend webuyanycar

Company Reviews

4.4

Based on 7,809 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

Visit Website

Write Your review

Tell us how webuyanycar made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

webuyanycar 5 star review on 4th September 2022

webuyanycar 5 star review on 1st September 2022

webuyanycar 5 star review on 21st August 2022

webuyanycar 5 star review on 10th August 2022

webuyanycar 5 star review on 11th July 2022

Laurence Caruana

webuyanycar 5 star review on 5th July 2022

webuyanycar 5 star review on 30th June 2022

11

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service was quick and very easy. The salesman put us at ease and gave us a very good price for the car. We would use them again if we ever needed to sell a car.”

“Olah was very nice and explained everything”

“Such a Nice guy very helpful at merry hill branch,would recommend”

“Fast ,good price money in my back pocket before I'd walked home (10mins)”

“I accepted the price they offered it was agreed that I would take the car back a few days and hand my car over, the person I saw would not give me a written details of his quote, I took the car back a few days later the person that I had seen previously was not in on that day, so I saw someone else he spend about 30 mins keying and checking the cars details on his tablet, he then walked around the car and said I will have to offer you less than what your were previously quoted because I think its worth less, I said no way I was told what I would get and thats what I want, nothing has changed on the Car since the first quote, he would give me what I was quoted, I had already bought a new car and they agreed to take my car for the same price WebuyanyCar first quoted, WebuyanyCar is a complete waste of my time, it seems its all part of their buying tactics in trying to get cars for rock bottom price at the car owners expense.”

“Ongoing problem, so far it appears my sons vehicle has been stolen by this company. No money has been paid to him and vehicle was supposed to have been returned to him 3 days ago. It has not arrived. Customer service seems uncontactable. Many messages left and emails sent. There has been no reply. Where is his vehicle, we have waited in for it to arrive. Next step is to contact police as we believe they this company have stolen it and sold it on.”

“They offer £1000 on line. That'll do. Save the hassle of selling it myself. Made the appointment to sell it, get there and they offer £200!!! Are you taking the tiddle? He went through the rigmarole and came up with £400! From a £1000 offer online? What a waste of my time and fuel to drive there for that. Bunch of rip off merchants! Better off selling it myself. Won't go back there again, that's for sure.”

“Very quick and easy process, very nice and friendly young guy who was dealing with our vehicle, very happy with the price , would recommend Webuyanycar”

“It was a quick and easy to understand and process. The money was in my bank within 15 minutes, just what I needed. The offer was the better offer I had and they did not knock too much off (£700) once they saw the car. The gentleman that dealt with us clearly knew his stuff and was very easy to talk to.”

“Well obviously the price quoted is not the one you get. After you tear the car to pieces you get to the real price, your price. Take it or leave it”

“My experience was really easy. My car was checked and I was offered an amount that I was happy with. Everything was explained to me and it took about 20 minutes for me to walk out with my car sold. Was very happy”

“As expected the offer was lower than the original quote. The mot was 2 months and there was a missing service which wbac reduced by £200. The. They offered me 800 lower which I declined. They would the. Go on to sell the car at market value a profit of £2k or25%. Not bad for a business model”

“Took my car in for valuation they valued the car at £9500 . I said l needed to keep the car for a week till new car was ready. On return to sell my car they reduced the value to £7750 . Very abrupt and cocky . I took my car to a main dealer and got a much better price . Be aware.”

“If I could leave zero stars I would! Absolute rip off merchants, preying on people who think they have no other choice and are trusting about what these charlatans tell them! I was offered £16,500 online for my vehicle but after it was checked over at the Edinburgh Fort branch by an “expert” this dropped by almost £1000! Allegedly my car had damage to the bonnet and grill due to being involved in an accident (all absolute nonsense!) and inside the grill there was black tape keeping some wiring together (also utter nonsense as the black tape turned out to be a piece of what looked like plastic from a black bag wrapped round a piece of cable! This could well have been litter but I have a sneaking suspicion this could have been planted there!). Anyway, when I refused the valuation of £15,500 the chap said he’d “see what he could do as he wants to make sure I get a good price”, he touched another button on the iPad which magically increased the valuation by £200. I quickly refused the offer and within 20 minutes from arriving we were on our way. He also made a big deal of some stone chips on the bumper (what do they expect in a 3 year old car) and a tiny mark on the drivers door which was barely visible. Also note that there would also have been admin fees and payment fees to be paid, reducing further what I’d walk away with. On the advice of a friend took the vehicle into Arnold Clark this morning, deal done, £700 higher than we buy any car and remarkably today there’s no damage to the car and it’s certainly never been in a accident!”

“Excellent customer service, was phoned the day before to confirm booking, arrived alittle early on the day, everything was done with no problems. Was offered a very good price and the money was in my account in about 20 minutes. An excellent all round service. 10 out of 10.”

“They are rude!!! I was talking to a guy over the phone and he hangs up the phone on my face. I just want to know the price that they can give me for my car and he ask me why a call them ? Seriously”

“The final offer was quarter of the online offer. I saw nothing on the website to say that the online offer was going to be renegotiated.”

“Offered £4000 below market value for my van and been harassed by this outfit constantly the past month with emails text and calls. Warning ⚠️ don’t use these cowboys. Do what I have done and report them to the police and file a harassment order”

“This is what the company is all about, i knew a guy that did this with houses. They will give you an offer price and get you exited knowing that 90% or people are desperate and need the cash. Once you take the car in they will find all sorts of problems, this will decrease the valuation, because you have already spent the money in your mind most people will accept the devaluation. This is how they make money easy legit scam praying on the weak like most companies. I would never sell to a place like this.”

“Don’t take your car to we buy any car.cowboys.sell to motorway. No administration fee. You have been warned”

«
1
2
3
4
5
»

webuyanycar is rated 4.4 based on 7,809 reviews