Weald Removals & Storage Reviews

Name: Weald Removals & Storage
Rating: 4.63

4.6 Rating 56 Reviews

89 %

of reviewers recommend Weald Removals & Storage

Company Reviews

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Metrics

4.6

Based on 56 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat

Visit Website

Phone:

01892 576555

Email:

Weald.removals@gmail.com

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Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ian Cheary “Avoid ...They smashed our expensive dining table into four pieces .They have offered no apology and no communication to rectify the problem.We are taking them to court Do not use this very unprofessional company. In response to your fabricated version of events ...there was an offer by one of your employees to take it "round his dads shed" to look at it but it needed a skilled professional (a term you will not be familiar with)to look at it and they have said it has been damaged beyond repair.We have already taken legal advice and we are covered by the consumer rights act 2015 that states you need to take reasonable care of my furniture .As my table is now in 4 different pieces i think thats a fail.See you in court.Avoid this removal firm”

Helpful Report

Posted 3 years ago

Dear Ian Cheary We offered to repair the table at a repairer of our choice who assessed the custom built table and indicated the custom table design was not fit for purpose and should have been built more substaitionly and was prepared to build a new frame. You declined our offer and insisted it was delivered to your company choice which we done free of charge on the understanding you didn't take out the aditional liabilty insurance you was offered with your move and therefore it would fall under standard liability which is to the maximum of £40 per item as per the move contract you agreed to when you accepted the quote. Which is industry standard across all removal companies as im sure move assured would have informed you when you contacted them. I really don't know what more we could have done you had an offer of a repair as a gesture of goodwill but it was declined. If you would like to pursue this through the courts it is your right to explore that option but ultimately we have operated above and beyond industry standard and inlime with our contract. Kind regards Weald removals team

Posted 3 years ago

“Weald Removals recently helped us with our house move, and we were very happy with the service from them. Their representatives treated us with great consideration and worked very hard. They certainly knew what they were doing and acted with excellent professionalism. We were particularly impressed with the management skills of Anthony, who went out of his way to make sure everything went according to plan. I would have no hesitation to recommend Weald Removals to others.”

Helpful Report

Posted 3 years ago

““The team at Weald removals were hardworking and friendly and made the move go very smoothly. I would highly recommend using this company to anyone moving house.””

Helpful Report

Posted 5 years ago

Weald Removals & Storage is rated 4.6 based on 56 reviews