Welcome Pickups Reviews

Name: Welcome Pickups
Address: Seven Stars House, 1 Wheler Road, Coventry
Rating: 4.87

4.9 Rating 6,296 Reviews

98 %

of reviewers recommend Welcome Pickups

Company Reviews

Metrics

Info

4.9

Based on 6,296 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About Welcome Pickups:

The easiest, friendliest and most personalized travel experience you will ever have | Think of us as your friend on the ground

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Welcome Pickups 5 star review on 24th February 2018

Triono

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pagar adiantado sem saber qual carro virá é um problema. No resto está funcionando bem”

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Posted 7 months ago

“A very professional service and lovely clean cars.”

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Posted 7 months ago

“Efficient, friendly and reliable.”

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Posted 7 months ago

“Good service and they keep in contact with you”

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Posted 7 months ago

“Our driver Bhagwant Singh was very kind, helpful, considered and good. We were a group of 3 women friends from Iceland. Two of us with physical impairments that needed special assistance. He drove us from May Ramblas hotel to Barcelona Prat and gave us interesting information on the way. He is the best!”

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Posted 7 months ago

“We are a group of three women, friends from Iceland that where in Barcelona on a conference. Two of us have impairments and need special assistance. Our driver was very helpful, considered and nice. He took very good care of us and we felt in safe hands. He was also nice to talk to and gave us interesting information about Barcelona on the way and we enjoyed very the ride.”

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Posted 7 months ago

“Great service, lovely driver”

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Posted 7 months ago

“Awesome service with fantastic communication. Our driver was Ricardo 10 ⭐️”

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Posted 7 months ago

“Il mio aereo aveva un ritardo di quasi tre ore. Al mio arrivò a Casablanca ho potuto contattare per whatsapp con l’autista che è comunque venuto a prendermi in aeroporto. Servizio impeccabile.”

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Posted 7 months ago

“Good service thank you”

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Posted 7 months ago

“Efficient, professional and friendly service. Alvaro was great. Very punctual and friendly. The car was very clean with a nice smell and the air condition in the heat of Granada was a bless. Great ride. Will use again definitely.”

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Posted 7 months ago

“Everything went perfect!Thank you Furkan!”

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Posted 7 months ago

“Money grabbing company. I made a round trip reservation (trips 3 days apart) but had to cancel within 5 hours. They charged me for both trips. I understand they would charge me for the first lag of the trip (since it was too close to the time) but to charge me for the second lag which was 3 days away was absurd. Will be filing dispute through my bank”

Helpful Report

Posted 7 months ago

Hi there! Sorry to hear about the cancellation. I understand that our Customer Care team has been in touch with you to extend our sincere apologies and clarify the policies regarding cancellation. Your feedback is important to us. Our Complaint Team will reach out to you as soon as possible to assist you further regarding this. Thank you for taking the time to leave a review and for bringing the above to our attention.

Posted 7 months ago

“The booking very easy and straightforward. They were flexible and accommodating when flight was delayed. Driver very helpfull and friendly.”

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Posted 7 months ago

“Raj was great watched our flight and adjusted for the late arrival and when I called him to inform him that the customs only one agent he was super patience and waited for the authorities to process our passports. Just a pleasure having Raj for a driver.”

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Posted 7 months ago

“Awesome service with fantastic communication. Our driver was Ricardo 10 ⭐️”

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Posted 7 months ago

“O firma serioasă, o recomand cu încredere”

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Posted 7 months ago

“Transfer from Naples Airport to my B & B in Naples on September 3, 2023. Aniello was fantastic! Courteous, kind, and gave me so many hints about Naples. The driving was very safe and the whole process was smooth. Great communication, especially because my plane was a bit late, so it was nice to know he was still waiting and where. Thank you Aniello for your impeccable service!”

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Posted 7 months ago

“Everything was perfect”

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Posted 7 months ago

“thank you 🙏🙏”

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Posted 7 months ago

Welcome Pickups is rated 4.9 based on 6,296 reviews