“Appalling service. Slow, unhelpful, non-responsive. I wanted to support small indie retailers, and the result was a terrible experience that made me yearn for Amazon. You can't expect people to choose you over Amazon if you're worse in every way.”
“Awful service. Ordered a present over a week in advance for a birthday as website says 2-3 days for UK delivery.
They took my money, held it for 8 days, no parcel in sight in time for the birthday. No response via email and I only got a refund when I posted on their social media for all to see.
AND THEN they had the cheek to respond to my email complaint saying QUOTE ''Maybe you should have ordered it earlier...Just a thought.''
Laughable company, don't waste your time :)”
