Wheelwell.com Reviews

4.94 Rating 778 Reviews
99 %
of reviewers recommend Wheelwell.com
Merchant Metrics
Shipping & Delivery
delivery methods
Courier, Postal Service
average delivery time
Next Day
on-time delivery
99%
accurate and undamaged orders
100%
Customer Service
communication channels
Email, Telephone, Live Chat
queries resolved in
Under an hour
Read Wheelwell.com Reviews
Visit Website

Phone:

1.800.959.4304

Email:

info@wheelwell.com

Location:

2255 Van Ness Ave

Write Your review

Tell us how Wheelwell.com made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photo to this review?
Upload Photo
(only JPEG and PNG files) (optional)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
I originally found this site through one of the users I’m following on Instagram. I looked into it and found they have a great selection of products on a very clean and modern website. I ordered a number of items and all arrived quickly. Customer service was some of the best I’d ever experienced; the Wheelwell team helped me with all my issues and got me everything I needed. I highly recommend purchasing from them, I know I will.
2 Helpful Report
Posted 10 months ago
I did a lot of research when I was looking for 18" wheels for my GTI. Wheel sizes can be really tricky with the offset and back space and all of that but the live chat folks were really helpful and explained it in a way that I could really understand it. Now I can go get tires put on and know what I'm talking about lol
2 Helpful Report
Posted 11 months ago
Bought some Rotors and Pads from them for an RSX and they didn't have the said item in stock despite listed on their website as in stock. After choosing an alternative, they proceeded to guide me through payment methods for faster shipping which resulted in multiple charges on my card and inaccurate refunds. After about 2 to 3 weeks of hassling them on chat I finally got the correct refunds. It seems like their customer service does not have a grasp of proper accounting, be careful with your money here.
2 Helpful Report
Posted 1 year ago
Hi Jasper,

Thank you for your feedback, I apologize for the refund delays. If you have any concerns, please feel free to send us an email at orders@wheelwell.com.

Thank you,
Skylar
Posted 11 months ago
Wheelwell got my new torque converter cross country in no time. Great experience. Great deal Thanks J
1 Helpful Report
Posted 1 year ago
After searching several ways to catalog my car build, I found Wheelwell. Making a social profile to show off and keep track of all my parts has been very helpful for me. It's a more modern take on the car forum. Added with the fact Wheelwell also sells car parts for all makes and models, as well as a classifieds page. Wheelwell is making itself out as a one-stop-shop for my next car build!
1 Helpful Report
Posted 1 year ago
Wheelwell.com is rated 4.94 based on 778 reviews