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Which? Mortgage Advisers Reviews

4.2 Rating 315 Reviews

79 %

of reviewers recommend Which? Mortgage Advisers

Company Reviews

4.2

Based on 315 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

Read Which? Mortgage Advisers Reviews

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Phone:

0800 197 8036

Email:

mortgages@whichmortgages.co.uk

Location:

First FloorOne Castlepark Tower Hill
Bristol
BS2 0JA

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Which? Mortgage Advisers 5 star review on 28th March 2017

Which? Mortgage Advisers 5 star review on 1st December 2016

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having gone through a lengthy and frustrating process with my bank for buying a second home, I took the advice of my colleagues and went through a broker, finding Which? online. I received a personal, efficient service, with a better rate than my bank was offering and am now the delighted owner of a second home. The people i spoke to at Which? were very helpful and responsive, they gave good professional advice to whatever questions I asked. i am already recommending Which? to colleagues struggling with remortgaging with their banks. You'll probably save the fee and more by the lower rates you'll get and the hassle relief is well worth the fee in itself. Thank you.”

Posted 8 years ago

“Really Exceptional Service. Great knowledge, excellent communication by email and by phone. Always responded very quickly. Definitely money well spent.”

Posted 8 years ago

“We are very pleased with the service we received. We were kept updated all the time, our calls were always answered and we knew what was happening at all times. I've already recommended Which Mortgage Advisers to my collegues and hope they will be just as happy as we were with the service provided. Special thanks to Peter Matthews and Rebecca Evans.”

Posted 8 years ago

“We had an excellent experience using Which mortgage advisers and couldn't be happier with the work they did for us. Having been totally misled by our bank (HSBC) on how best to finance our major house redevelopment we found ourselves going round in circles and the guys at Which sorted us out within a couple of days of making contact with them. We would highly recommend them”

Posted 8 years ago

“A very easy, informative a seamless process within very acceptable timelines”

Posted 8 years ago

“Very helpful and informative, good communication”

Posted 8 years ago

“I used Which? Mortgage Advisers to help me arrange my mortgage when I bought my flat 3 years ago & was very impressed. My adviser Caprice Mann was so friendly & helpful and answered all my questions as a first time buyer. She found me an amazing rate too. My mortgage deal was coming to an end this year & I was just thinking about contacting her again...when she got in touch with me! The service has been brilliant again this time - Caprice found me an even better deal & helped me borrow some extra cash for a lease extension & Yasser Ali, the mortgage co-ordinator kept me up to date with the application process. I will definitely contact Which? again when I need to re-arrange my mortgage in future & I would recommend them to anyone looking for a good deal & someone to help you negotiate all the complexities!”

Posted 8 years ago

“I am an IT contractor and as such don't have much luck in the mortgage world as banks don't seem to get our financial position. Peter and Steve just took all that stress away for me, sorted out a great mortgage and managed it through to completion. Plus the service is very good value for money as I did find some financial services companies who charged quite a bit more. I will be buying another property soon (I hope!) and I will definitely be coming back to Which? when I do.”

Posted 8 years ago

“A huge thank you to Alex Kemp and Harvey Pearce at Which? Mortgage Advisers. We are delighted with our new home and the whole conveyancing process was made so much easier by the extremely fast, helpful, professional and friendly service. We are so pleased! Ruth and Andri Robertsson.”

Posted 8 years ago

“Which? Mortgage Advisors have taught me that getting a mortgage need not the painful process experienced by with so many other brokers. Which? were professional and competent from start to finish and I would recommend them to anyone searching for mortgage advice. Which? helped me find a buy to let mortgage at a cheaper rate than all other brokers I tried, and walked me through step by step to ensure it was most suited to my circumstances. Shah (the mortgage adviser) comprehensively explained all aspects of the mortgage process that were previously unclear to me and patiently identified multiple options as I requested alternatives LTVs and mortgage types. Harvey (the mortgage co-ordinator) then seamlessly took the mortgage application through, liasing with the lender and my solicitor and ensuring I was updated every step of the way. We completed the process on time and I cannot thank these guys enough for their hard work and excellent communication.”

Posted 8 years ago

“I had been sure there was a mortgage out there somewhere that would bring about what I was striving to achieve, but for over 3 months I kept being told by a mortgage adviser it wasn't possible, then I called Which? Mortgage advisers and within 2 days I was assured there was the product I was looking for and within a month the mortgage was drawn and our purchase completed. Thank you so much Nigel and Naseem. I would now come to you before anyone else and will be recommending you to friends and family.”

Posted 8 years ago

“Naseem and Jag were patient and extremely helpful in arranging a remortgage for my mother. It was a laborious case as it was full of obstacles due to the fact that I have deputyship for my mothers property and affairs. It was not a straight forward remortgage and at times felt the end was not in sight but Naseem and Jag worked flat out to get the job done. They always answered emails promptly and called when they said they would. Which mortgage advisors were the only ones to actually find a lender to help in my particular case. This was out of a few other companies who said it was not possible due to the legal order and mothers circumstances. I would not hesitate to use them again and wholeheartedly recommend their services.”

Posted 9 years ago

“I have never written an online review before and I have waited 6 months before writing to ensure the honeymoon glow of the sale completing had not clouded my judgement of the service I received. It has not. Adam Huttlestone was consistently outstanding; from answering my first initial phone call to completing on a very volatile sale months later. I simply cannot praise him highly enough. He was efficient, knowledgeable, flexible, reliable and so friendly that I felt supported and hopeful throughout the process. Trying to buy a house that had already fallen through with three sellers, whilst 9 months pregnant and on a strict budget was a challenge, but all became possible with Adam. I have recommended him to family members already and will continue to sing his praises, whilst enjoying our new home. Thank you, again, Adam.”

Posted 9 years ago

“We had a let-to-buy mortgage setup, including a remortgage on our current property. Which understood our needs well, found great rates, and were very helpful at every step along the way. They went out of there way to push the lenders to get our mortgages approved ASAP. Very thorough and helpful.”

Posted 9 years ago

“I found the process of working with Which? Mortgage Advisers to be really straightforward and extremely valuable in securing a mortgage to purchase my first property. They found a mortgage that was perfect for my needs, and it was a better rate than anything I had found myself while searching online and talking to high street banks. Being self employed, the application process was fairly complicated, but Craig and Naseem to the hassle out the process and I couldn't recommend them high enough. I shall be contacting them for my next mortgage.”

Posted 9 years ago

“Excellent service! They not only helped us find a great mortgage, suitable to our needs, but they also went above and beyond to help us secure the final offer. We are expecting a baby and so needed to progress with our mortgage application quickly. The team were friendly, informative and went out of their way to do everything in their power to progress our application, but whilst being realistic and managing our expectations. I highly recommend Which Mortgage Advisors. Thank you Steven and Richard!”

Posted 9 years ago

“We found Which extremely helpful. They were very professional, and ensured our purchase went through very smoothly, and with speed. Our mortgage advisers really helped us with all of our paper work, and when our initial purchase fell though, dealt with this for us. I would very much recommend their service, a fantastic experience, and if I ever moved again, I would not hesitate to contact them.”

Posted 9 years ago

“I have been extremely pleased with the service I have received from Steven Morris. I was particularly impressed with his professionalism, responsiveness and patience during my long search for a property. I certainly asked him to survey the market more than once during my search and received advice tailored to my changing requirements every time. Particularly useful was the advice around different lenders and their processes, which led to my mortgage being approved within a few days. I would certainly recommend Which? Mortgage Advisors and use them again.”

Posted 9 years ago

“It was a real difference to actually be called back and understood after months of struggle with RBS. Wonderful friendly advisers and impeccable service. Thank you MdLS”

Posted 9 years ago

“Alex Kemp and Shane Lucas at Which were my mortgage brokers for an extremely difficult pair of BTL expat landlord mortgages (including one on a very very old property.) Despite the endless difficulties banks through in the way of these offers, both staff were the model of perfect brokerage: fast, efficient, informed, in total command of the facts, entirely capable of representing my position, often forcefully, to the banks. Supreme customer service - absolutely 100% recommendation, if these two individuals are representative of the whole firm. Would not use another broker again after this exemplary service. (Finally, their manager Chris Timms - also excellent - when one bank offered then reversed its position after we'd incurred heavy costs he was systematic and clear in demanding they honour their offer, and won through for us.) Great great work. THANK YOU.”

Posted 9 years ago

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Which? Mortgage Advisers is rated 4.2 based on 315 reviews