Penny is awesome and patient. She made extra effort to reach me and explained in details everything I needed to know about my mortgage application process to enable me make the right informed decision for the mortgage application.
Thank you Penny for your help. I received a mortgage offer and our house is almost ready.”
“my financial affairs were in a bit of a mess but which? were still able to find me the perfect mortgage, with a building society, which I was wanting rather than a bank, and it was totally straightforward and pain free. Thank you Which? for sorting my life out for me!!! They kept me updated all the way through, and were even happy to change my payment schedule to them so that I could afford it. I am forever grateful!”
“I required a specific type of mortgage which none of the high street lenders were able to supply. I contacted Which who quickly found the product I required. The team were outstanding, they kept me fully appraised on every aspect of the mortgage, fully explained everything to me, kept in regular contact via e mail and telephone. This made the whole process a smoother and more pleasurable experience. I can not sing their praises highly enough, the team at Which have been consummate professionals throughout.
Unfortunately the process took a little longer than it should have, but this was no fault of Which. I would without doubt fully recommend Which Mortgage Advisers.”
“Just spoken with one of your mortgage advisors but didn't catch his name unfortunately! The call was around half 5 today and my name is Katie we was speaking about porting a mortgage and my options. The team member was amazing and didn't speak over me and was one of the best conversations I've had and made me understand the process ready to move and buy my second house. Thank you so much! Would definitely recommend!”
“We are not first time buyers, but after the headache of dealing with our first mortgage ourselves, we decided to use Which? Mortgage Advisers this time.
Grace and Chris, who dealt with our case, had a great knowledge of the market and were able to advise us on the the best option. They were always an email or call away, promptly replying to our questions and queries.
We would recommend them wholeheartedly. Thank you Grace and Chris for all your help!”
“I first used Which? Mortgage Advisers when I bought my first home three years ago and have just renegotiated a renewal through them too. I wouldn't go anywhere else! Andrew O'Neill has been my main contact from the beginning and is extremely professional, explaining all the options clearly and answering any questions - no matter how small. I can't recommend the team enough - it's a great relief to know you have such support. Thank you!”
“They found us a deal which we wouldn't have thought of ourselves which gave us a very favourable interest rate with no penalty for coming out early and no mortgage arrangement fee. They were efficient in the administration of our case and took trouble to keep us informed about its progress.”
“I must say that giving 5 stars is the only way to express how helpful Nigel Williams and Rita Koehler are. Starting with superstar Nigel who has helped me with the roller coaster changes which I faced with my lender throughout the application process of my first mortgage and Rita keeping me informed as well with every step all the way. I am more than thankful to both of them for helping me out with my application process, thanks to both of them - my application has been approved with the right figures through my lender and I am not going to have to worry regarding any financial hiccups.”
“We were first-time buyers and really unsure about the process of getting a mortgage, or the intricacies that arise when buying unusual properties. We were in contact with Which? early-on following the advice of a friend, and were assigned to Derek Stone as our mortgage adviser. Derek was fantastic all the way through our house search and purchase, really de-stressing the process for us at a very high-pressure time. He was very friendly, thorough with explaining things, and provided help very quickly whenever needed. We're very happy with the mortgage we got, and considered the service money very well spent. We would recommend Which? and Derek to anybody needing to get a mortgage”
“I cannot recommend Which Mortgage Advisers enough. Tara went ABOVE & BEYOND the call of duty in our opinion. And we were difficult customers! Her down to earth personality but very professional attitude made the whole process stress free and put our minds at ease the whole way through. We will never be using anyone else if we need a mortgage in the future.”