“I organised for two pieces of furniture to be cleaned, an arm chair and a sofa, when they arrived instead of cleaning the arm chair they cleaned a tiny chair in my living room that's not even an arm chair and charged me for it. When I phoned about the mistake they refused to come back and clean the correct chair, so I ended up paying a large amount for just one small sofa to be cleaned - the result of the sofa clean was average. The woman I spoke to about this issue was incredibly rude and unhelpful.”
Posted 1 year ago
Im sorry about this but it was not our fault as the lady there showed my operative the wrong chair and you were not there yourself. We would have come back for a small charge but you were not in agreement with this
“I had my stairs, landings and a bedroom cleaned and they did a great job. Technician arrived on time and was so helpful and polite. Lovely clean carpets after and a really good price.”
“Accurate quotation. Punctual arrival. Excellent work quality. Just got down to business and my carpet was clean before elevenses. (NO!! I am not in an inappropriate relationship with Wizard staff.) JH”
“The carpet was too wet and soapy and needed to ask to be re done to suck up the moisture. The cleaned steps were not that clean. Most of all I felt the boss man did little and made the other guy do all the work.”
“Excellent service - have used Wizard multiple times for both full house clean and once for a spot clean (when our toddler was sick!) and always been super pleased with the results. Have had a few different cleaners around and all have been friendly, professional and efficient. Highly recommend!”
“We live on a main road so consequently our carpet suffers. I have used various carpet cleaning companies but Wizard cleaning is hands down the best. Quality of product, results and customer service as well”
