“When i brought a mini from this dealer, i was promised a fresh MOT, the car to be checked over and a service. When i returned to collect the car because they said it was ready, the MOT was a month old, the car was not checked, because the cap on the engine hadn't be replaced like i asked, and when i pulled the dip stick out, it didn't have fresh oil in it so it had not had a service. So when i pointed this out, he said they would service it, but i live a hour and half drive away and i wasn't going to travel all that way again. So i said that i would get a garage where i live to service it and send him the bill, which they agreed. But when i sent a bill up to them, they said they couldn't pay that, then after a while, they agreed to give me £120 back, so i asked them to do a bank transfer, and all of a sudden, the bank would not let them do that. 5 weeks later, i had enough, so i drove all the way up there and confronted them, and all of a sudden the bank transfer worked, its a miracle.”
