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Woodstove-Fireplaceglass Reviews

4.9 Rating 1,542 Reviews

96 %

of reviewers recommend Woodstove-Fireplaceglass

Company Reviews

Product Reviews

4.9

Based on 1,542 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Woodstove-Fireplaceglass:

Woodstove-FireplaceGlass are your experts in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

info@woodstove-fireplaceglass.com

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Woodstove-Fireplaceglass 5 star review on 26th February 2024

Woodstove-Fireplaceglass 5 star review on 15th February 2024

Woodstove-Fireplaceglass 5 star review on 2nd February 2024

Woodstove-Fireplaceglass 5 star review on 2nd February 2024

Woodstove-Fireplaceglass 5 star review on 23rd December 2023

Woodstove-Fireplaceglass 5 star review on 21st December 2023

Woodstove-Fireplaceglass 5 star review on 19th December 2023

208

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice product”

Posted 3 years ago

Great to hear! Thanks for the feedback!

Posted 3 years ago

“Purchased a used Hearthstone Phoenix woodstove for my party room for my shop. The glass was foggy so I ordered a replacent glass from WoodstoveFireplaceGlass along with door and glass gasket material. Everything fit together like a glove ! The most difficult part of this whole project was removal of one of the small screws that anchored the glass into the door. When I reassembled it I placed a small dab of never seized on them when I screwed them back in I'd order from these guys again if I ever needed to replace this galss again !”

Posted 1 month ago

“Thank you for such quick shipment. My glass was cracked and it made it hard to sleep at night worrying about it. Found woodstove and told them what I was looking for and had it in 3 days.”

Posted 3 months ago

“It arrived on time, and fit perfectly, and my wife could not tell that the glass was replaced.”

Posted 5 months ago

“I ordered glass for my wood stove , not knowing how long it would take. I called and they said it would take time then to ship it I figured would be long because I live in upstate ny in the Adirondacks. My order was sent earlier than expected to my surprise and I’m glad it’s below zero.., thank you this was a great help!!! Tried to do business locally to support close but didn’t get the time of day.. highly recommend this business!!! Thank you again!!”

Posted 1 year ago

“Fast Service, I made a mistake an ordered wrong part, they handled everything perfectly.”

Posted 1 year ago

“Ordered replacement glass and gaskets for my old double door LOPI wood stove stove insert on a Wednesday afternoon and it was all delivered by Friday morning. The install was simple and the glass and gaskets fit perfectly. Thank you!”

Posted 2 years ago

“That was so easy to order, arrived quickly and was a major upgrade for our fire!”

Posted 2 years ago

“I ordered a custom cut stove glass and it was sent right out perfect to order. A great place to deal with and I thank them with much appreciation!”

Posted 2 years ago

“I received an old tube of gaskget adhesive ( no fault Woodstove.) They immediately sent a replacement 2nd day air. Great customer service.”

Posted 2 years ago

“A concise video prepared me to replace mt wood stove's door gasket. Then more than enough gasket material and adhesive were supplied. Everything arrived quickly. Good service, god products.”

Posted 2 years ago

“The glass was correct sz. and installed easily, haven’t been able to burn woodstove yet”

Posted 2 years ago

“Your customer service is amazing and your prices are unbeatable, thank you so much for everything!”

Posted 2 years ago

“I rebuilt old wood stoves and sale them and have found your glass door window prices always to be fair. The shipping is always fast which helps me to get the stove on the market. Thanks for the great service.”

Posted 2 years ago

“Outstanding customer service! Wonderful response time and patience with helping get my order exactly correct! Such a breeze of fresh air in this day and age.”

Woodstove-Fireplaceglass 5 star review on 21st June 2021

Posted 2 years ago

“The glass gets fully obscured with grime with every fire. The original glass did not.”

Posted 2 years ago

Michael sounds like the glass is not sealed properly. I see that a new gasket was not ordered. This is most likely the issue.

Posted 2 years ago

“you let us down. we really needed the fireproof glass to pass the inspection and ordered delivery from you the next day air. it should have been delivered today but for some reason it is still not there. the tracking package says that it will be delivered on Monday at the end of the day, but we have an inspection on Monday morning. and because of you, we will fail the inspection. thanks for the non-responsibility”

Posted 3 years ago

Muhammad, sorry for your disappointment. You ordered the glass on Friday afternoon. We did get it out on Friday and shipped it next day. however ups does not guarantee next day Saturday in your area. They go by business or "working days" There is really nothing else we can do about. This is from the ups web site "UPS Next Day Air offers guaranteed next business day delivery. ... Any packages not delivered by the set date are eligible for a refund." hope you now have a better understanding on the shipping companies policies

Posted 3 years ago

“Fit perfectly. Quick delivery.”

Posted 3 years ago

“I ordered a tempered glass replacement panel to match a missing panel in a four panel insert. It shattered into a million pieces during the cooldown from the first fire. Probably not flame polished or stress relieved after cutting. Luckily a spark didnt come through the open panel and burn down the house.”

Posted 3 years ago

The tempered glass we sell is heat resistant up to 400-500 degrees Fahrenheit. If the stove was ran too hot than it will break the glass. Additionally if the glass ordered was too big for your fireplace door or if the door has warped any over time and there is no room around the glass for expansion, then the glass will break. This is likely what happened. We do offer a one time half off replacement for instances such as this. Call us at 217-223-0999 if you would like to talk more.

Posted 3 years ago

“I guess it makes sense that if you live in Utah and need something for a wood stove you should go to Vermont Avenue somewhere in Illinois to find it. Lots of fireplaces between those three states. I could look for all this shit locally, but I probably wouldn’t find it. If someplace could get it, they’d probably special order it anyway. Probably from these guys, cuz they’re the best. You’re the best! :kissy face emoji: —dt”

Posted 3 years ago

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Woodstove-Fireplaceglass is rated 4.9 based on 1,542 reviews