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The Wool Room Reviews

4.7 Rating 386 Reviews

92 %

of reviewers recommend The Wool Room

Company Reviews

4.7

Based on 386 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

01780 461 217

Email:

info@thewoolroom.com

Location:

Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland
Leicester
LE15 8QD

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I searched a long time for the right mattress topper and tried a few different types from reputable bedding companies; all to no avail. Then, I stumbled across the Wool Room. I was extremely intrigued with their one-of-a-kind topper which combined springs in microcoils topped by a layer of wool. It was on the expensive side but I decided to go for it. Bottom line? I am incredibly happy with this topper. It is so comfortable and provides superb support. It is just right for my needs. I unhesitatingly recommend this mattress topper to anyone searching for one.”

Posted 2 years ago

“I will definitely order from The Wool Room again. The website descriptions were accurate, the products arrived in Pittsburgh, Pennsylvania, U.S.A. in less than 10 days. The communication emails about my shipment, tracking info, and expected delivery was timely. I appreciate the great service from 'across the pond.'. Cheers!”

Posted 4 years ago

Thank you for your review! We're very glad to hear about the speedy delivery and we hope you've been enjoying your products! Kind regards, Finlay

Posted 3 years ago

“I love love my new wool comforter. I ordered the Warm and it’s perfect Cozy warm clean. I also love the zip bag it came in. I have only highest praise for my first Wool Room purchase. And it arrived in less than a week. That’s across the pond. Impressive.”

Posted 4 years ago

Thank you for taking the time to leave your review. We are delighted to hear that you love your new Woolroom product and we always aim to please our customers with a speedy, efficient service. Dawn

Posted 4 years ago

“I live in the US and was a bit concerned about ordering a product from abroad. The Woolroom extended timely, efficient, and excellent service. Their product is beyond my expectation. The quality of fabrics used as well as attention to detail overall is wonderful. Thank you for a great experience and an excellent product.”

Posted 4 years ago

Thank you for taking the time to leave your review. We are very happy you love your Woolroom products and we always aim to please our customers with a quick, efficient and speedy delivery service. Dawn

Posted 4 years ago

“Shopping on the website was easy. My wool pad mattress cover arrived as scheduled, is very high quality, and I’m very pleased. I’d recommend Wool Room to anyone looking to buy high quality wool bedding.”

Posted 4 years ago

Thank you for taking the time to leave your review. We are so pleased you love your new Woolroom topper. We do recommend using the whole bedding set together, topper, quilt and pillows to get optimum results, especially for heat regulation. We hope you are having a great nights sleep! Dawn

Posted 4 years ago

“The twin size warm wool comforter is deliciously comfortable and beautifully made. I expect to enjoy it for many years. Thank you!”

Posted 4 years ago

“I’ve bought mattress pads pillows and comforters for two different apartments from wool room and I love it. Nice quick service , friendly , great products. Clean natural comfortable”

Posted 4 years ago

“I love the pillow and the handy bag it came in for travel and storage of extra wool. The instructions were beautifully and clearly written.”

Posted 4 years ago

“Excellent quality mattress pad! We look forward to being regular customers.”

Posted 4 years ago

“Great ordering process, quick shipping”

Posted 4 years ago

“Service has been very good the far. No complaints!”

Posted 4 years ago

“I love The Wool Room! My new wool and alpaca comforter is better than advertised. It is keeping my husband and I at a wonderfully moderate temperature as we sleep. We are very pleased with the product. The customer service and shipping were outstanding as well. Up to the minute updates during the order processing and shipment of my order. I can't wait to order more products from The Wool Room. Shipping to the US was a breeze and much cheaper than products sold in the US. I am a very, very pleased and satisfied customer.”

Posted 4 years ago

Thank you for taking the time to leave your review. Our wool products are amazing for heat regulation, and we do recommend using the complete bedding set for optimum results as they all work in unison. We are very happy that you have found the perfect product for a fantastic nights sleep. Dawn

Posted 4 years ago

“The website gave me so much information that I didn’t hesitate to order. I appreciated learning the details of the products. Initially I was still debating whether to go with wool or not. I was convinced! Now I’m excitedly waiting for my Woolroom Bedding Set! Can’t wait to sleep away!”

Posted 4 years ago

Thank you for taking the time to leave your review. You will surely not be disappointed with the whole bedding set and this is the best way to get ultimate results from our wool bedding as they all compliment each other to give maximum results, especially with heat regulation. Dawn

Posted 4 years ago

“Good sale prices and shipped out item very quickly. Would purchase from again.”

Posted 4 years ago

“Used the chat service online. Questions were answered quickly and politely. Excellent customer service”

Posted 4 years ago

“Ordering was easy and delivery info was timely, clear, and concise. If the product is as advertised this will be an A+++ experience.”

Posted 4 years ago

“Excellent service; very fast, accurate and responsive. Thoroughly recommend this company!”

Posted 4 years ago

“Shipping was super fast. I'm pleased with their customer service.”

Posted 4 years ago

“We are delighted with our new blanket! After a trip to England this past summer it was fun to experience more British wool this winter. Thanks so much for an excellent experience!”

Posted 4 years ago

“Washable organic wool! Yes please! I’m very thankful my daughter is going to sleep covered by such A good quality organic blanket!”

Posted 4 years ago

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The Wool Room is rated 4.7 based on 386 reviews