Wordery.com Ltd Reviews

Name: Wordery.com Ltd
Address: Blackwells, 50 Broad Street, Blackwells, 50 Broad Street, Oxford
Rating: 4.70

4.7 Rating 83,773 Reviews

95 %

of reviewers recommend Wordery.com Ltd

Company Reviews

Product Reviews

Metrics

4.7

Based on 83,773 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Wordery.com Ltd 5 star review on 9th September 2023

Anonymous

Wordery.com Ltd 5 star review on 5th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's great that Wordery has a large selection of books at affordable prices :)”

Helpful Report

Posted 1 month ago

“The order I placed was a Christmas present. It did not get there in time as the original email stated. The email update service was good. The order eventually arrived 3 weeks later than the original date given. Despite the free postage, I would hesitate to use this company and it's services again.”

Helpful Report

Posted 2 months ago

Hi, We’re so sorry to hear that your parcel didn’t arrive in time for Christmas. We are however pleased to hear that it arrived safely despite the delay. If any future orders do not arrive within our estimates, please don’t hesitate to contact our Customer service team at help@wordery.com Kind regards, Wordery Customer Services

Posted 1 month ago

“I had ordered a book from Amazon which took 3 months to come from the USA and when it came, wasn`t the right book. I reordered from Wordery and the book came within 2 weeks.”

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Posted 2 months ago

Hi Susan, Thank you for your 5 star review. Kind regards, Wordery Customer Services

Posted 2 months ago

“Good prices and not Amazon.”

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Posted 2 months ago

“Easy to order and to deliver Christmas gifts to family in USA ahead of expected time frame”

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Posted 2 months ago

Hi, Thank you for your review, We're delighted that you chose Wordery to send Christmas gifts to your family in the USA. We hope they enjoyed their gifts. We hope to see you at Wordery again soon! Kind regards, Wordery Customer Services

Posted 2 months ago

“Fantastic customer service experience”

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Posted 2 months ago

Hi Pedro, We're delighted to receive your positive review. Thank you for using Wordery! Kind regards, Wordery Customer Services

Posted 2 months ago

“Delivery on time”

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Posted 2 months ago

“It's easily the best international bookseller available.”

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Posted 2 months ago

Hi Richard, Thank you very much for your 5 star review, Kind regards, Wordery Customer Services

Posted 2 months ago

“Very attentive. A wider choice of psycho/spiritual books appreciated”

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Posted 2 months ago

“My daughter absolutely LOVES reading, and the selection of books, price, and prompt delivery, (considering we're based in NZ), makes it an absoute no-brainer for our household.”

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Posted 2 months ago

Hi Mark, Thank you for your positive review. We’re delighted to hear your daughter’s love for reading, we’re also pleased to hear your feedback on our service. We hope to see you again at Wordery very soon! Kind regards, Wordery Customer Services

Posted 1 month ago

“My order arrived promptly, well-packaged, and in excellent condition. Overall, Wordery is a reliable and convenient online bookstore, and I'll definitely be returning for my future literary purchases.”

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Posted 2 months ago

“Hi, I ordered some books, it arrived in time and the book are good. It's cheaper than other places. I happy with Wordery. Definitely will order more in the future.”

Helpful Report

Posted 2 months ago

Hi, Thank you for your positive review, We're delighted to hear that you'll order from us again in the future, thank you for using Wordery! Kind regards, Wordery Customer Services

Posted 2 months ago