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Wordery.com Ltd Reviews

4.7 Rating 83,773 Reviews

95 %

of reviewers recommend Wordery.com Ltd

Company Reviews

Product Reviews

4.7

Based on 83,773 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Wordery.com Ltd 5 star review on 9th September 2023

Wordery.com Ltd 5 star review on 9th September 2023

Wordery.com Ltd 5 star review on 9th September 2023

Wordery.com Ltd 5 star review on 5th July 2023

Wordery.com Ltd 5 star review on 29th April 2023

David O'Driscoll

Wordery.com Ltd 5 star review on 31st March 2023

Wordery.com Ltd 5 star review on 19th March 2023

Aleksandra Jarocka

20

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The boon that arrived did not have the cover advertised on the site. I bought from Wordery because I wanted that specific edition and the image lead to me to believe u would receive it. Giving 1 star for getting product to me and 1 star for providing intact product”

Posted 1 year ago

“My diary arrived damaged in the post. Offered a 25% refund and keep the damaged diary or full refund and return the diary. Couldn’t replace as there is no stock. Either way I’ve got a damaged diary to work with everyday for a year or no diary. A Jiffy envelope is not enough protection.”

Posted 1 year ago

“Book arrived well packaged and in good condition. However, it took 16 days to arrive which I really felt was unsatisfactory.”

Posted 1 year ago

“It was very long to receive my package”

Posted 1 year ago

“As I ordered books before Christmas and none have been delivered to date I am not overly impressed”

Posted 1 year ago

“Took several weeks before it finally got delivered to me”

Posted 1 year ago

“I am afraid the service was extremely slow.”

Posted 1 year ago

“Informed book not available a week after I placed order so too late for Christmas. Still don't if it's been despatched or going to be.”

Posted 1 year ago

“According to Wordery “a glitch in information transfer led to a problem remaining unreported against your order”, which meant my item was delivered (only after I enquired) almost a month after it should have. Can’t say I can therefore recommend this company.”

Posted 1 year ago

“The book was in stock when ordered but delivery took 4 weeks Not the level of service I expect or have received previously”

Posted 1 year ago

“Took an eternity to get to me, well over the scheduled date. Looks great though not yet opened (as missed 25th)”

Posted 1 year ago

“I've used Wordery several times and, until recently was very happy with their service. However, I ordered three books at the end of November. A month later I had only had two (delivered after 3 weeks). The final book arrived today - January 11th. My low rating is not the delay...postal strikes clearly didn't help with this - but their offhand response to my email asking where my book was. Basically, I was told I'd get it eventually and to keep checking. They apologised for the delay but no offer to send another copy or a refund.”

Posted 1 year ago

“Not to brilliant on this occasion as I emailed the company but didn't get either reply or acknowledgement”

Posted 1 year ago

“ORDER DATE - Tue, 6th Dec Your order should be with you in 7-11 working days DELIVERED - Wed, 28th Dec”

Posted 1 year ago

“Poor communication, slow dispatch.”

Posted 1 year ago

“I ordered from my address but wanted delivery to my grandson's address - 170 miles away. The address as despatched by Wordery was a garbled version of these two addresses. The carrier managed against the odds to deliver to me, I asked Wordery to help with getting it to my grandson - no joy. I posted it there myself and at some expense. On the plus side, the communications with Wordery were prompt polite and friendly - but ultimately not helpful.”

Posted 1 year ago

“Sadly my parcel has been 'out for delivery' with Evri since 20th December. Today is the 30th of December and I am still waiting for my book to arrive. This is not unusual for the company formally known as Hermes, there are photos on a website of their compound in Norwich with cages of parcels left outside and parcels scattered along the roadside. I have little faith in it ever arriving at my door but who knows? I may be in for a pleasant surprise but I am not holding my breath.”

Posted 1 year ago

“I ordered a book that was intended as a Christmas gift but because you used the incompetent Evri to deliver it, the book arrived too late and was simply left outside the house.”

Posted 1 year ago

“One out of three items ordered for Christmas arrived today, still waiting on other two”

Posted 1 year ago

“Item took ages to reply. I know there was a post strike but it should have arrived long before then.”

Posted 1 year ago

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Wordery.com Ltd is rated 4.7 based on 83,773 reviews