Wordery.com Ltd Reviews

4.7 Rating 83,764 Reviews
95 %
of reviewers recommend Wordery.com Ltd
4.7
Based on 83,764 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Wordery.com Ltd Reviews
Wordery.com Ltd 5 star review on 9th September 2023
Anonymous
Wordery.com Ltd 5 star review on 9th September 2023
Anonymous
Wordery.com Ltd 5 star review on 9th September 2023
Anonymous
Wordery.com Ltd 5 star review on 5th July 2023
Denny Moscob
Wordery.com Ltd 5 star review on 29th April 2023
David O'Driscoll
Wordery.com Ltd 5 star review on 31st March 2023
Lara Stanic
Wordery.com Ltd 5 star review on 19th March 2023
Aleksandra Jarocka
20
Anonymous
Anonymous  // 01/01/2019
I’m not sure what happened to you guys, but it breaks my heart. Books use to be packaged with care and a bookmark or two was ALWAYS included. Both were missing in my last order. Pre-pandemic, it took time for you to ship books. The extra care was worth it. Now that it’s gone, why bother.
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Posted 1 year ago
The order was rejected and the book was returned to the sender (Wordery), because the Post Office claimed a delivery tax higher than the price paid for the order. The same situation took place some days later with ORDER REFERENCE WRDRY-66-18-86550541 I expect to receive a refund for the three books returned.
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Posted 1 year ago
The book took a long time to arrive. Over 10 days, and I had to email to chase it up. Other companies would have delivered alot quicker.
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Posted 1 year ago
The book you sold to me came in black and white making it difficult when reading as there should be illustrations and diagram colour coded. It is making understanding the course really hard and a nightmare
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Posted 1 year ago
I have ordered from Wordery before and was satisfied but my most recent order was packaged VERY poorly. All 5 of the books I purchased (nearly $100 worth) were all packaged together in a flimsy, plastic bag barely more protective than a ziploc baggie. My books were damaged during transit and the bag was ripped in multiple places. Very disappointing.
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Posted 2 years ago
Ik heb het verkeerde artikel ontvangen. Terugsturen heeft gelet op de afstand geen zin. Heb daardoor het kleinere boedha beeldje gehouden. Volgende keer beter.
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Posted 2 years ago
Book arrived with different front cover as advertised
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Posted 2 years ago
I am still awaiting a book ordered January. No information has been given. It apears that the book is available to order on the web-site. ????????????????? When this service is good its OK.
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Posted 2 years ago
I like using Wordery but it's annoying that every time I order it reverts to an old card number and when I update it the next time it goes back to the old one again. Why?
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Posted 2 years ago
The book I received had a whole chapter with over printing that made it impossible to read. I e mailed Wordery but got no response. However the price was competitive and delivery in time specified.
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Posted 2 years ago
Supposed to be a UK company but my order took much to long to get to me, it was still in their warehouse for nearly a week after I ordered it
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Posted 2 years ago
The delivery was so slow and I was not sure if the things I had bought had been shipped or if they had arrived. There was not enough accurate shipping and delivery information.
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Posted 2 years ago
Description was not clear enough
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Posted 2 years ago
Order was delivered, however the order was incorrect (wrong language). I assure I filter search results by English Language, however upon raising this to customer services they assured me it was my mistake.
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Posted 2 years ago
Very disappointed in the quality of the packaging. A few comic books loose in a simple thin cardboard envelop, of course some corners were damaged. This is no better than Amazon, I’m considering buying from another retailer.
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Posted 2 years ago
I preordered a limited edition book with Wordery. They held onto my money for most of a year without telling me that all copies of the book had been accounted for and there were none left to deliver to me. A simple 'sorry, sold out' would have been disappointing but more understandable. I can't fathom the 'we're still talking to our distributors' line they fed me, several months after the book's release. I used the refund to buy another book I wanted and they managed to deliver that one, that's why they get as many as two stars. I try to support booksellers that aren't owned by the Amazon monolith but some of them make it difficult. Some water will have to pass under the bridge before I decide to risk getting taken for a mug by Wordery again.
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Posted 2 years ago
Delivery. Was extremely slow. I don't think I would order again.
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Posted 2 years ago
Delivery was extremely slow, even given Covid times. Most concerning is the usps status was “awaiting package” for over a week, implying it wasn’t sent out for shipping when it said it was.
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Posted 2 years ago
I haven’t received the book that I ordered yet.. It’s either still in England or at the customs in this country. It’s been a while since I ordered and I don’t know if I’ll ever get it.
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Posted 2 years ago
I have yet to receive my order which was placed in December 2021.
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Posted 2 years ago
Wordery.com Ltd is rated 4.7 based on 83,764 reviews