Wordery.com Ltd Reviews

Name: Wordery.com Ltd
Address: Blackwells, 50 Broad Street, Blackwells, 50 Broad Street, Oxford
Rating: 4.70

4.7 Rating 83,773 Reviews

95 %

of reviewers recommend Wordery.com Ltd

Company Reviews

Product Reviews

Metrics

4.7

Based on 83,773 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Wordery.com Ltd 5 star review on 9th September 2023

Anonymous

Wordery.com Ltd 5 star review on 5th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“v.quick;reliable”

Helpful Report

Posted 1 week ago

“I love this company. They ship to my country, and they ship for free! Amazon, the company that professes to 'deliver worldwide' won't deliver to my country! They have a wide variety of all genres of books, for amazing prices. I used to use a second-hand online bookshop, but they are actually more expensive than Wordery. I only wish I had discovered this shop twenty odd years ago. The only reason I say shipping takes over seven days is because the postal service here is bad - it has nothing to do with Wordery.”

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Posted 1 week ago

“Great store, good prices, great website, lots of choice.”

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Posted 1 week ago

“Another three books arrived, promptly at a good price. Children are happy, I've not read mine yet!”

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Posted 1 week ago

“Ordered from them multiple times, I've never been disappointed.”

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Posted 1 week ago

“Excellent choice of titles, easy site to navigate, quick dispatch BUT, despite reading that delivery is free worldwide, we were charged customs duty upon arrival. It would be better if Wirdery shipped from Europe to European nations. Ordering from the UK is quite costly now, given customs taxes imposed.”

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Posted 1 week ago

“the book arrived relatevily shortly”

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Posted 1 week ago

“Not the fastest delivery but always realiable and good prices.”

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Posted 1 week ago

“Excellent choice of books. Excellent free delivery service.”

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Posted 1 week ago

“The books I ordered were not delivered. Wordery will not confirm where they were delivered too and wont refund the cost of the books”

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Posted 1 month ago

“Very happy with service keep up the good work thanks David Hough”

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Posted 1 month ago

“I ordered a book. It shipped fairly quickly and arrived in good condition. Best of all, they're not Amazon. 👏🏻”

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Posted 1 month ago

“Always good service with this company”

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Posted 1 month ago

“I am very pleased with the service of this online bookshop. The diary I ordered was rare to find elsewhere and when it arrived it was exactly as it was described. I am also very satisfied with the packaging and the quick dispatch times.”

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Posted 1 month ago

“I ordered a book reacently but very unusually I have had no further news of its dispatch or arrival date. I have always had excellent service from you in the past.”

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Posted 1 month ago

Hi Valerie, Thank you for your 5 star review. I'm sorry to hear that you have not received any further news on your recent order. I have checked your recent order details and I can see that a confirmation and dispatch email were sent to your email address. If you are unable to locate the emails or if your book has not arrived since leaving this review, please contact our Customer Service team at customerservice@wordery.com where we would be happy to help. Kind regards, Wordery Customer Services

Posted 1 month ago

“All was good.”

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Posted 1 month ago

“book arrived almost the next day”

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Posted 1 month ago

“Excellent! A huge range of books and fast, free overseas delivery. Could do with a tracking service, though.”

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Posted 1 month ago

Hi Nikiforos, Thank you for your positive review on our range of books and free delivery services. We hope that you'll choose to order with us again very soon, thank you for shopping at Wordery. Kind regards, Wordery Customer Services

Posted 1 month ago

“Books were cheaper, delivered very promptly & arrived perfectly. Highly recommended Wordery for all your books online”

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Posted 1 month ago

“Excellent! Only platform that offers free delivery for my country and the delivery time was earlier than I anticipated.”

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Posted 1 month ago

Hi Floris, Thank you for your 5 star review, We're delighted to hear that you are taking advantage if our speedy free worldwide delivery services. We hope to see you at Wordery again very soon! Kind regards, Wordery Customer Services

Posted 1 month ago

Wordery.com Ltd is rated 4.7 based on 83,773 reviews