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World of Felco Reviews

4.8 Rating 1,164 Reviews

96 %

of reviewers recommend World of Felco

Company Reviews

Product Reviews

4.8

Based on 1,164 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The delivery and ordering online was great. Excellent service at a busy time. The item was also very well packed. This was a Christmas present for my wife, which she loves. I have had the same model for some 40 yrs (a hand down from my late mother-in-law). My wife keeps pinching my secateurs as she has 2 cheap versions and they never work right. I also have to keep repairing them. So I treated her to a good quality pair. I hopefully will have more time for gardening instead of repairing now. I used World of Felco as I didn't want to risk a counterfeit product as I have seen at some outlets.”

Helpful Report

Posted 1 year ago

“Also good and prompt service.”

Posted 16 hours ago

“your service was good and speedy initially I tried buying from the web site and although I filled in all that was requested when it came to make the payment, could not get payment to open. so rang by land line and ordered over the phone, with worked a treat.”

Posted 1 day ago

“Excellent quality & workmanship. Prompt dispatch and thorough communication.very pleased, thank you”

Posted 1 day ago

“I got personal advice for my situation through email, which was very helpful.”

Posted 1 day ago

“Excellent service, smooth and quick”

Posted 1 day ago

“I always use World of Felco as they supply genuine Felcos! There are fakes 'out there'! WOF prices are competitive anyway.”

Posted 2 days ago

“excellent service, fast delivery, highly recomended.”

Posted 2 days ago

“Easy to order website, quick delivery cannot fault the service.”

Posted 2 days ago

“Very good products and very good service as I have experienced with previous purchases.”

Posted 2 days ago

“Excellent service and graet product”

Posted 2 days ago

“Great service”

Posted 3 days ago

“Excellent service and next day delivery. Well pleased.”

Posted 3 days ago

“Easy website to find your spares & good quick dispatch time.”

Posted 3 days ago

“Whilst I had some problems with the payment for the Felco product I purchased, the Customer Service team were excellent. They were prompt, personal, precise and professional in resolving the problem. Congratulations!”

Posted 3 days ago

“Fast delivery and great product”

Posted 4 days ago

“Great service thank you”

Posted 5 days ago

“Excellent service given and good quality item purchased. Quick delivery and very pleased.”

Posted 5 days ago

“A reasonable priced offer on gloves and a secateur sharpener encouraged me to place an order with Felco. They arrived very promptly by Royal Mail, securely wrapped. Perfect, thank you.”

Posted 5 days ago

“The large size gloves are far too tight and so restrictive I can't use them. As I would not have bought the Sharpener if it wasn't for the glove offer, can I have my money back?”

Posted 5 days ago

“Spare parts ordered arrived promptly”

Posted 5 days ago

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World of Felco is rated 4.8 based on 1,164 reviews